CPAPTalk.com Bugs? Tell Our Developers Here.

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
sam_cpap
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CPAPTalk.com Bugs? Tell Our Developers Here.

Post by sam_cpap » Sun Oct 16, 2011 5:20 am

Hello everyone.

As you are probably aware, we moved cpaptalk.com to a new server early on Saturday morning.

As is common when a website is moved, there have been a few issues with regards to posting, PMs, and security certificates.

We are working hard to resolve these, but it would help us greatly if you could email myself (samuel.levy@cpap.com), John Nelson (john.nelson@cpap.com) and Johnny (johnny@cpap.com) examples of issues that you are having. Screenshots (pictures of your screen with the error), the time that it happened, and a list of the things you did leading up to the error would also be helpful for us to track down and resolve these issues.

Thanks, Sam.

nanwilson
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Re: CPAPTalk.com updates

Post by nanwilson » Sun Oct 16, 2011 8:15 am

Bump...... to keep this message on top.

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Emilia
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by Emilia » Sun Oct 16, 2011 10:32 am

If there is a way for you to edit the post title and change the font color to RED, it may draw folks' eyes up to this pinned request for info.

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msradar65
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by msradar65 » Sun Oct 16, 2011 11:16 am

Can you please pin the Great Pillow Exchange to the top so it stops getting buried.
Diagnosed 08/31/10. Titration 9/02/10. Started CPAP 11/01/10. Auto mode 10-15cm. Alternate mask GoLife for her. Back up mask Full-life full face w/Pad-a-cheek mask liner. Comtec CMS F50 wrist pulse oximeter. Sobakawa Cloud Pillow, Sleepyhead software

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archangle
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by archangle » Sun Oct 16, 2011 1:59 pm

The problem with long posts seems to be fixed now.

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-SWS
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by -SWS » Sun Oct 16, 2011 3:08 pm

Here is a working search for NREM: viewtopic/t69886/search.php?keywords=NREM

But a broken search for REM: search.php?keywords=REM

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archangle
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by archangle » Sun Oct 16, 2011 4:50 pm

-SWS wrote:Here is a working search for NREM: viewtopic/t69886/search.php?keywords=NREM

But a broken search for REM: search.php?keywords=REM


It's quite common for bulletin board software to limit searches to a minimum number of characters. It's usually configurable. Too short character strings can cause performance problems.

I don't know if this limit changed in the upgrade.

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Please enter your equipment in your profile so we can help you.
Click here for information on the most common alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check for yourself.

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cflame1
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by cflame1 » Sun Oct 16, 2011 6:12 pm

Got an error while deleting spam.

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ozij
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by ozij » Sun Oct 16, 2011 9:02 pm

In the older version, if your search was too short, you were informed you need at least 3 letters.

cpaptalk with REM results in the search -- that's a major major prefromance issue in the non-technical aspect --

If it's configurable, in should be changed to let us search for 3 letter words.
And an error message should appear, not a psuedo result.

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mars
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by mars » Mon Oct 17, 2011 4:50 am

Hi

The security issue in the Chat Room has not been fixed. Anybody can still enter using any name they want.

So we still do not have certainty as to who we are talking to.

The name should be allied to the names password if the name is of a Forum member. Then we know that the name is the person we know from the Forum.

Then there is a choice as to what is allowed for non-members.

To allow them in with any name, or to record name and IP address and always match them before allowing entry, or not to allow them at all.

Mars
for an an easier, cheaper and travel-easy sleep apnea treatment :D

http://www.cpaptalk.com/viewtopic/t7020 ... rapy-.html

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Trent
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by Trent » Mon Oct 17, 2011 11:44 am

This may be a transient problem, but when I click on the "View Results" button under the mask challenge banner right now (Oct 17th, 2011), I get a page of what looks like repeated MySql errors.

Is there a better method for bringing issues like this to the attention of admins?

Thanks.

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Trent
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by Trent » Mon Oct 17, 2011 12:15 pm

Not a bug, exactly, but a suggestion: Could you add SleepyHead to the list of software packages in the user profile editor?

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Uncle_Bob
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by Uncle_Bob » Mon Oct 17, 2011 4:38 pm

whole site went down for a while

Warning: mysql_connect() [function.mysql-connect]: Lost connection to MySQL server at 'reading initial communication packet', system error: 110 in /var/www/vhosts/cpaptalk3/global/classes/class.database.php on line 91

Warning: mysql_error(): supplied argument is not a valid MySQL-Link resource in /var/www/vhosts/cpaptalk3/global/classes/class.database.php on line 92
Could not connect to MySQL server:

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DoriC
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by DoriC » Mon Oct 17, 2011 4:58 pm

Tried to update my original post with a long paragrah but it gave me an error, My Sql Error, something like that. It let me post a short 2-line reply. Pages downloading(uploading?) very slowly.

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idamtnboy
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Re: CPAPTalk.com Bugs? Tell Our Developers Here.

Post by idamtnboy » Mon Oct 17, 2011 10:22 pm

Trent wrote:This may be a transient problem, but when I click on the "View Results" button under the mask challenge banner right now (Oct 17th, 2011), I get a page of what looks like repeated MySql errors.

Is there a better method for bringing issues like this to the attention of admins?

Thanks.

Review the first post in this thread. It reads like they want you to send an email rather than a post here or a PM, giving all the details you can.
Posting a copy of your email to them here will keep us all informed and maybe we can add additional info then.

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