I have a BiPAP machine with some what appear to be bugs (probably software/firmware):
- Sometimes, if the mask suddenly leaks because I lift it to scratch an itch, the BiPAP will just stop, start flashing its lights, and say "Service Required", requiring me to get out of bed, unplug it, plug it back in and restart it. Ridiculous for a medical device.
- When I remove the mask, if it doesn't crash (see last point), about half the time it keeps blowing air, the other half the time it alternates between blowing a puff of air and beeping twice, repeatedly, without end. This would never pass for most medical devices.
This started with a machine a few weeks in my possession. So I went to my sleep center and got another identical model. And the SAME thing happens with a BRAND NEW machine on the FIRST NIGHT!
Perhaps it's a firmware issue. But my sleep center says they know of no way to update the firmware.
I need an answer to this problem, as I've paid a lot for this machine and I expect close to 100% reliability. Next e-mail goes to FDA or whatever government agency clears these machine.
Respironics BiPAP Model 700M
low serial number, so guessing it was one of first 100 made