As I remember this is a problem that has been addressesd before. The tube sometimes breaks off just inside the housing. I think someone listed a repair for this. I thik it was either snordog or wulfman but then they get blamed for a lot on the board.
You might do a google search and find the instructions and see if you have the same problem.
Heh, heh......yeah, we do.
Is there any chance you got water inside the machine?
If so, (depending on how much), if you want to try using a hair dryer or some other way of blowing some air into the machine through the hose connector where it attaches to the humidifier, you might luck out. You might also want to hold/stand it on end when you do this, too, in case it needs to run to.....somewhere so it doesn't collect on the PCA board.
This has worked for others.....according to the posts I found.
If the water wasn't a factor, you'll have to have the dealer you purchased it from send it back to the Respironics factory for further analysis.
This is precisely why some of us have backup machines......ya just never know......
Do you have a copy (or original) of your prescription? If not, you'd need to have it to get another machine.
For the rental prices they're asking, you could afford to buy a second machine, since your machine could take 6 weeks or more to get to and back from the factory.
Is it under warranty? (less than 2 years old?)
If you do have to send it back, it might be worth having it fixed......that's an EXCELLENT machine.
(4) REMstar Autos w/C-Flex & (6) REMstar Pro 2 CPAPs w/C-Flex - Pressure Setting = 13 cm.
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05