Trouble getting Respironics Encorepro software to see Card R

mwink · Post by **mwink** » Sun Apr 17, 2005 7:39 pm

I have carefully read Derek's review (great job) and the instructions with the software, but I am having trouble getting the software to see the card reader. I install the software without the reader being plugged in; however, the software just doesn't seem to be able to connect. I have installed both the driver disk and the Encore disk.\
Thanks

wading thru the muck! · Post by **wading thru the muck!** » Sun Apr 17, 2005 8:06 pm

Do you have the USB card reader? If so, try another USB port. My computer could find it on one but not the other.

Guest · Post by **Guest** » Mon Apr 18, 2005 7:30 am

Cardreader must be plugged in BEFORE you start your computer - so after all is installed, shut down the computer, plug in the reader and restart the computer!!

murried2 · Post by **murried2** » Mon Apr 18, 2005 8:06 am

You may need to go under the preferences menu in Encore and select the USB port. I had to do this when I installed the software and cardreader. It was set on serial port by default.

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