Need a new cpap supplier

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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squid13
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Need a new cpap supplier

Post by squid13 » Mon Feb 12, 2018 11:28 am

I was with American Home Patient for 7 years and never had a problem with them. Lincare bought American Home Patient and on my second order it is all screwed up, I ordered 3 cushions for my mask and 3 filter packs. My order arrived and I had a mask frame and cushion and 1 filter pack. I called this morning and was on hold for an hour and she read from her talking points and it was like talking to a brick wall, anyway nothing got resolved. I'm looking for a good mail order that takes Medicare. There is no local mom and pop store.

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Pugsy
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Re: Need a new cpap supplier

Post by Pugsy » Mon Feb 12, 2018 11:34 am

Are you in a competitive bid area for Medicare?

Have you gone to the Medicare website and plugged in your zip code to find out who and what options might be available to you?

I have heard some forum members speak favorably about Verus
https://verushealthcare.com/medicare/
according to their website they can do the competitive bid thing.

I have no personal experience with anything other than my local mom and pop. Sorry.
I may have to RISE but I refuse to SHINE.

Cardsfan
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Re: Need a new cpap supplier

Post by Cardsfan » Mon Feb 12, 2018 11:43 am

Have u tried calling the lincare local office? I was lucky to have a good local office. That might help

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squid13
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Location: Pensacola, FL

Re: Need a new cpap supplier

Post by squid13 » Mon Feb 12, 2018 11:46 am

I went to the Medicare site and according to it cpap is not on the bid list. They listed some shops but most are large outfits that belong to a corporation that we already know are not worth there salt. The local Lincare shop is no better than the on line people.

_________________
Mask: Forma Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: AirCurve 10 ASV, ResScan 5.3.0.8936, SleepyHead V1.0.0-beta
US Navy Retired 1973,AirCurve 10 ASV, Mode: ASV Auto, Min EPAP: 6.8, Max EPAP: 15.0, Min PS:4.0, Max PS: 15.0, Backup: (2) S9 VPAP Adapt 36037, PR System One REMstar 60 Series BiPAP Auto SV Advanced

Lucyhere
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Re: Need a new cpap supplier

Post by Lucyhere » Mon Feb 12, 2018 12:32 pm

I've used Versus Healthcare for around two years. Haven't had any problems with them. I haven't seen any negative reviews about them on the forum.
Last edited by Lucyhere on Mon Feb 12, 2018 1:08 pm, edited 1 time in total.
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LSAT
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Re: Need a new cpap supplier

Post by LSAT » Mon Feb 12, 2018 12:47 pm

squid13 wrote:I went to the Medicare site and according to it cpap is not on the bid list. They listed some shops but most are large outfits that belong to a corporation that we already know are not worth there salt. The local Lincare shop is no better than the on line people.
CPAP is definitely on the bid list under Respatory..... https://www.medicare.gov/supplierdirectory/search.html

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Okie bipap
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Re: Need a new cpap supplier

Post by Okie bipap » Mon Feb 12, 2018 1:05 pm

I get my supplies through Optigen. Their web site is military cpap.com. I have used them for about a year without any problems. When my wife ordered her machine, they brought it to the house and set it up. They accept both Medicare and Tricare.

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squid13
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Re: Need a new cpap supplier

Post by squid13 » Mon Feb 12, 2018 4:38 pm

Under the Non-Competitive Bid Categories I checked the box that said CPAP, RADs, & Related Supplies & Accessories that's why I thought it was a no bid for my zip code.

_________________
Mask: Forma Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: AirCurve 10 ASV, ResScan 5.3.0.8936, SleepyHead V1.0.0-beta
US Navy Retired 1973,AirCurve 10 ASV, Mode: ASV Auto, Min EPAP: 6.8, Max EPAP: 15.0, Min PS:4.0, Max PS: 15.0, Backup: (2) S9 VPAP Adapt 36037, PR System One REMstar 60 Series BiPAP Auto SV Advanced

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Okie bipap
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Location: Central Oklahoma

Re: Need a new cpap supplier

Post by Okie bipap » Tue Feb 13, 2018 6:52 pm

According to the Medicare website, the only thing that is classified competitive bidding is diabetes supplies. You can use any DME that accepts Medicare for your CPAP supplies.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: AirFit™ F20 Full Face CPAP Mask with Headgear
Additional Comments: IPAP 12-22, ps 4, Sleepyhead software
Last edited by Okie bipap on Thu Feb 15, 2018 5:16 pm, edited 1 time in total.

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greatunclebill
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Re: Need a new cpap supplier

Post by greatunclebill » Tue Feb 13, 2018 7:07 pm

Okie is correct. It's the same for Mobile. I was in that same Homepatient boat when Lincare sank it. I couldn't get away fast enough. I went to cpap solutions, a mom and pop in mobile thats been around 16 years. It's a pretty nice place with good people. They take most all insurance. i have medicare and tricare for life. give them a call and see if they can deal with you in pensacola. http://www.cpapmobile.com/ theres also oak ridge pharmacy which is a nice place. http://www.oakridgehealth.com/
there are plenty more. stick zipcode 36582 in with about 20 miles to see some more.

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chunkyfrog
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Re: Need a new cpap supplier

Post by chunkyfrog » Thu Feb 15, 2018 3:40 pm

LSAT, I think I know why you are getting a different result.
Competitive bid areas are determined by zip code.
Any results will be for the zip code you enter, whether or not that is where you are.

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I once was lost in apnea; but now I'm found--breathing easily all night long.