Service required
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- Posts: 1
- Joined: Sat Dec 09, 2017 10:43 pm
Service required
I just got a dream station today and I did nothing but add water to it and the service required alert came on. I tried unplugging it , I tried pushing buttons at the same time nothing works. I can't get anyone on the phone to help
- Wulfman...
- Posts: 6688
- Joined: Mon Sep 01, 2014 6:41 pm
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Re: Service required
From the Service Manual:Icemann2727 wrote:I just got a dream station today and I did nothing but add water to it and the service required alert came on. I tried unplugging it , I tried pushing buttons at the same time nothing works. I can't get anyone on the phone to help
ALERT
Service Required
ICON
(triangle with exclamation mark)
TYPE
Safe State
DESCRIPTION
Indicates an error which enters device into “Safe State.”
This allows power to remain on but airflow is disabled.
POSSIBLE CAUSE
Device error.
ACTION
Press Control Dial to silence alert.
Disconnect device from power.
Reattach power cord to restore power.
If the alert continues to occur, retrieve possible error codes and troubleshoot for possible failure.
.
Den
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(5) REMstar Autos w/C-Flex & (6) REMstar Pro 2 CPAPs w/C-Flex - Pressure Setting = 14 cm.
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05
Re: Service required
[quote="Icemann2727"]I just got a dream station today and I did nothing but add water to it and the service required alert came on. I tried unplugging it , I tried pushing buttons at the same time nothing works. I can't get anyone on the phone to help[/quote]
Take it back!
Take it back!
_________________
Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion) |
Additional Comments: Back up is S9 Autoset...... |
Re: Service required
I'm with LSAT on this one. Take it back.
_________________
Machine: DreamStation BiPAP® Auto Machine |
Mask: ResMed AirFit™ F20 Full Face CPAP Mask with Headgear |
Humidifier: DreamStation Heated Humidifier |
Additional Comments: Pressures: IPAP 18/ EPAP 14; Secondary mask - Nuance Pro Nasal Pillow |