AirCurve 10 ASV

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Newbie Woman
Posts: 131
Joined: Sun Jul 31, 2011 10:45 pm

AirCurve 10 ASV

Post by Newbie Woman » Wed Dec 21, 2016 3:59 pm

I have the AirCurve 10 ASV that sends some of your nightly data to your computer. It doesn't arrive for an hour or so after you turn off the machine, but lately it's been as much as 6 hours. Not getting the info until evening is irritating. I've written Resmed support and gotten no response.

Does anyone have a suggestion to "encourage" the machine to sync?

of_the_west
Posts: 10
Joined: Fri Dec 16, 2016 4:57 pm

Re: AirCurve 10 ASV

Post by of_the_west » Wed Dec 21, 2016 4:20 pm

I may be speaking out of turn here as I don't have the facts, but it's likely that the machine doesn't send data directly to your computer and that it has to go through ResMed's servers first. If that's indeed the case, then that could explain the delay you're experiencing, i.e. the delay may be on ResMed's end, not yours.

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Sheriff Buford
Posts: 4082
Joined: Mon Aug 09, 2010 8:01 am
Location: Kingwood, Texas

Re: AirCurve 10 ASV

Post by Sheriff Buford » Wed Dec 21, 2016 5:06 pm

I checked out the data that Resmed provides, and to me, Sleepyhead provides much more data, and is more personal. I don't want or trust Resmed to provide data that Sleepyhead will give. Something you should ponder.

Sheriff

Newbie Woman
Posts: 131
Joined: Sun Jul 31, 2011 10:45 pm

Re: AirCurve 10 ASV

Post by Newbie Woman » Wed Dec 21, 2016 5:16 pm

I think you're both right and I appreciate your answers.