Problem with dates on either SH or my F&P Icon Auto

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johnrrr
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Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sat Feb 13, 2016 7:06 am

Hi all,

When I import data from my F&P Icon Auto into SH, sometimes it goes in the wrong day and combines with existing dates. I literally have two lots of data from different nights (ie, in the events, it lists the event times ie 1:02 ... 1:32... 2:33... etc then 1:22... 2:02... 3:33... - these are made up times btw).

The time is set correctly. The timezone is set correctly and always has been (finally found out where it is in the menu).

I presumed this was a problem with SH but I've just noticed something odd on my machine.

Last night I changed from APAP mode to CPAP mode to try the prescribed pressure I was given the other day (7).

But, after midday when the machine gives me last night's numbers, I looked and it said the 95% pressure was 17. But it's 100% set to CPAP 7, and I could tell it was that low because 1) I felt crap when I woke up, and 2) my mask and hose was full of water which it never is.

So now I'm wondering if SH isn't to blame for the data problem I'm seeing, and it's the machine.

Does anyone have any ideas please?

Many thanks
John

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GettingBetter
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by GettingBetter » Sat Feb 13, 2016 7:31 am

I have the same machine and the same issue. I have not been able to resolve, but also haven't put in too much effort (priorities and my ahi hasn't been horrible).
Like you, the time is set correctly on the icon and my computer. I am assuming you also are uploading the Icon data from the memory stick from the Icon? Just so we are on the same plane here. My date issues also occur when an automatic change from APAP to CPAP also occurs. I can verify this with the charts since for each of those change dates I have only one session showing. It shows I don't meet compliance on one day and have an abundance of hours on the day before the change.

I am not making the change back and forth between APAP and CPAP. I'm pretty sure the machine is adjusting as programmed. The only thing I adjust on my machine is the ramp feature when I want to.

GB
johnrrr wrote:Hi all,

When I import data from my F&P Icon Auto into SH, sometimes it goes in the wrong day and combines with existing dates. I literally have two lots of data from different nights (ie, in the events, it lists the event times ie 1:02 ... 1:32... 2:33... etc then 1:22... 2:02... 3:33... - these are made up times btw).

The time is set correctly. The timezone is set correctly and always has been (finally found out where it is in the menu).

I presumed this was a problem with SH but I've just noticed something odd on my machine.

Last night I changed from APAP mode to CPAP mode to try the prescribed pressure I was given the other day (7).

But, after midday when the machine gives me last night's numbers, I looked and it said the 95% pressure was 17. But it's 100% set to CPAP 7, and I could tell it was that low because 1) I felt crap when I woke up, and 2) my mask and hose was full of water which it never is.

So now I'm wondering if SH isn't to blame for the data problem I'm seeing, and it's the machine.

Does anyone have any ideas please?

Many thanks
John

johnrrr
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sat Feb 13, 2016 8:10 am

GettingBetter wrote:I have the same machine and the same issue. I have not been able to resolve, but also haven't put in too much effort (priorities and my ahi hasn't been horrible).
Like you, the time is set correctly on the icon and my computer. I am assuming you also are uploading the Icon data from the memory stick from the Icon? Just so we are on the same plane here. My date issues also occur when an automatic change from APAP to CPAP also occurs. I can verify this with the charts since for each of those change dates I have only one session showing. It shows I don't meet compliance on one day and have an abundance of hours on the day before the change.

I am not making the change back and forth between APAP and CPAP. I'm pretty sure the machine is adjusting as programmed. The only thing I adjust on my machine is the ramp feature when I want to.
Hi GB,

Yes, I am uploading the data from the USB stick.

I don't normally change from APAP to CPAP, although that's what I did last night. But the problem also happens on other days. I can't see a pattern in why it combines days.

But now I've noticed that the machine is saying my 95% pressure was 17 last night, when it was set on CPAP 7, that suggests strongly the machine is to blame, not the card or SH.

I really wanted to know my AHI last night as 7 is the prescribed pressure I got the other day and I'm sure it's too low. It's really frustrating not to be sure what it was

Do you know if there are any software updates for the machine? I think i read you can put them on the USB stick, insert it, and it auto-updates?

Thanks

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TangledHose
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by TangledHose » Sat Feb 13, 2016 8:12 am

On the Icon machine itself when viewing sleep data on the machines screen, you won't see the last nights data until after 12 noon the next day. So if you look at the machines data before noon you'll be looking at the data not from the last night, but the night before that.

Not sure if this has any bearing on importing to Sleepyhead, but you might try waiting till after the noon hour before importing the data and see if that makes any difference in SH reports.

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johnrrr
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sat Feb 13, 2016 8:51 am

Yes, I know I can't see it until midday but I hadn't thought of the idea that I should wait until midday to import the data. That's a good idea, thanks.

But separately from that, last night's data is still wrong on the machine.

Today I did import the data before midday into SH and it had the problem.

But I did wait until midday to look at the machine data. I've just looked again (nearly 4pm) and it's still wrong.

The machine data is wrong as it shows an APAP 95% pressure of 17, instead of the CPAP pressure of 7...

Unless taking the card out before 12 and putting it back in caused that problem?

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GettingBetter
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by GettingBetter » Sat Feb 13, 2016 4:47 pm

johnrrr wrote:
GettingBetter wrote:I have the same machine and the same issue. I have not been able to resolve, but also haven't put in too much effort (priorities and my ahi hasn't been horrible).
Like you, the time is set correctly on the icon and my computer. I am assuming you also are uploading the Icon data from the memory stick from the Icon? Just so we are on the same plane here. My date issues also occur when an automatic change from APAP to CPAP also occurs. I can verify this with the charts since for each of those change dates I have only one session showing. It shows I don't meet compliance on one day and have an abundance of hours on the day before the change.

I am not making the change back and forth between APAP and CPAP. I'm pretty sure the machine is adjusting as programmed. The only thing I adjust on my machine is the ramp feature when I want to.
Hi GB,

Yes, I am uploading the data from the USB stick.

I don't normally change from APAP to CPAP, although that's what I did last night. But the problem also happens on other days. I can't see a pattern in why it combines days.

But now I've noticed that the machine is saying my 95% pressure was 17 last night, when it was set on CPAP 7, that suggests strongly the machine is to blame, not the card or SH.

I really wanted to know my AHI last night as 7 is the prescribed pressure I got the other day and I'm sure it's too low. It's really frustrating not to be sure what it was

Do you know if there are any software updates for the machine? I think i read you can put them on the USB stick, insert it, and it auto-updates?

Thanks
Okay, on the statistics report, there is a record of when my Icon switches from auto to fixed (I don't do this). This is "Changes to Perscription Settings" at the bottom of the report. On those days the machine will throw any current data sessions under the APAP to the day before so the APAP data stays together and the CPAP data sessions are together, regardless of the midday cut off. The last time it did this was Feb 10, which had non-compliant hours per Sleepyhead, even though I was compliant for that day. The upload sent to the DME shows me as compliant.

So what is going on is the Icon is doing what it has been set to do. It is automatically seeing if you are ready for a fixed setting or still need auto settings. Instead of you working the numbers, evaluating pressures it is doing it for you. You yourself can always set it to CPAP settings and set the pressure to a static number and see if that works, but this seems easier to me.

Am I worried about this? No. Is this a problem to report on SleepyHead? I don't think so. It is clear to me what is happening and putting CPAP and APAP sessions together just so dates match is silly.

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johnrrr
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sat Feb 13, 2016 5:07 pm

My overview screen says i switched to fixed CPAP of 7 on the 11th... but I did it yesterday on the 12th (in fact, I actually did it gone midnight, so it was the 13th but for the 'night' of the 12th).

I imported the data on the morning of the 13th (before noon - maybe around 8am?).

But the data went in to SH as the 11th, along with data that was already there on the 11th previously.

That's what I don't get. I can now see a potential problem of importing before noon (Even though I knew the machine didn't show last night's data until midday, I thought I'd read somewhere I could import before - but I'm guessing not).

But even if that was the problem, shouldn't it have imported the data into the 12th (Friday night)? But it imported it into the 11th (Thursday night)

Or am I totally confused?

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Re: Problem with dates on either SH or my F&P Icon Auto

Post by BlackSpinner » Sat Feb 13, 2016 5:23 pm

johnrrr wrote:My overview screen says i switched to fixed CPAP of 7 on the 11th... but I did it yesterday on the 12th (in fact, I actually did it gone midnight, so it was the 13th but for the 'night' of the 12th).

I imported the data on the morning of the 13th (before noon - maybe around 8am?).

But the data went in to SH as the 11th, along with data that was already there on the 11th previously.

That's what I don't get. I can now see a potential problem of importing before noon (Even though I knew the machine didn't show last night's data until midday, I thought I'd read somewhere I could import before - but I'm guessing not).

But even if that was the problem, shouldn't it have imported the data into the 12th (Friday night)? But it imported it into the 11th (Thursday night)

Or am I totally confused?
It completely depends on the internal clock and software. Most equipment goes by Greenwich time because then it doesn't matter where the machine it. Your cell phone for instances corrects the display for your location. The same goes for your computer. That means your date doesn't change until the London time does if the software doesn't handle things well. Dates and time are one big giant headache, always have been when writing software. .

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johnrrr
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sat Feb 13, 2016 5:26 pm

BlackSpinner wrote:
johnrrr wrote:My overview screen says i switched to fixed CPAP of 7 on the 11th... but I did it yesterday on the 12th (in fact, I actually did it gone midnight, so it was the 13th but for the 'night' of the 12th).

I imported the data on the morning of the 13th (before noon - maybe around 8am?).

But the data went in to SH as the 11th, along with data that was already there on the 11th previously.

That's what I don't get. I can now see a potential problem of importing before noon (Even though I knew the machine didn't show last night's data until midday, I thought I'd read somewhere I could import before - but I'm guessing not).

But even if that was the problem, shouldn't it have imported the data into the 12th (Friday night)? But it imported it into the 11th (Thursday night)

Or am I totally confused?
It completely depends on the internal clock and software. Most equipment goes by Greenwich time because then it doesn't matter where the machine it. Your cell phone for instances corrects the display for your location. The same goes for your computer. That means your date doesn't change until the London time does if the software doesn't handle things well. Dates and time are one big giant headache, always have been when writing software. .
Agreed, I'm a programmer by background but in this case the machine is set to GMT+1, as is my computer - which is correct for where I am (Spain).

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johnrrr
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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sun Feb 14, 2016 5:33 am

Today (gone midday), my machine is still not showing the correct data (it shows 95% pressure at 17 still and the same AHI as two days ago).

But importing the card in SH does show the pressure was at a fixed 8 (I upped it last night) and an AHI of 3.33 - but it's imported it in to Friday 12th (it's Sunday 14th now).

If anyone has any real solution to this, or even ideas, that'd be great. Thanks.

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Re: Problem with dates on either SH or my F&P Icon Auto

Post by palerider » Sun Feb 14, 2016 2:40 pm

johnrrr wrote:Today (gone midday), my machine is still not showing the correct data (it shows 95% pressure at 17 still and the same AHI as two days ago).

But importing the card in SH does show the pressure was at a fixed 8 (I upped it last night) and an AHI of 3.33 - but it's imported it in to Friday 12th (it's Sunday 14th now).

If anyone has any real solution to this, or even ideas, that'd be great. Thanks.
have you tried unplugging it and letting the little computer inside reset?

I've heard of some resmed s9 machines that started reporting 0 ahi and needing a reset... maybe yours has a 'stuck pressure' bug?

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Re: Problem with dates on either SH or my F&P Icon Auto

Post by johnrrr » Sun Feb 14, 2016 3:22 pm

palerider wrote:
johnrrr wrote:Today (gone midday), my machine is still not showing the correct data (it shows 95% pressure at 17 still and the same AHI as two days ago).

But importing the card in SH does show the pressure was at a fixed 8 (I upped it last night) and an AHI of 3.33 - but it's imported it in to Friday 12th (it's Sunday 14th now).

If anyone has any real solution to this, or even ideas, that'd be great. Thanks.
have you tried unplugging it and letting the little computer inside reset?

I've heard of some resmed s9 machines that started reporting 0 ahi and needing a reset... maybe yours has a 'stuck pressure' bug?
Thanks. I have unplugged it a few times but nothing...

I decided I was going to wipe the machine (I have data on SH) and start again. The instructions in the manual I have didn't work but a search found an alternative method (I had to set it to Menu 2, instead of Menu 1)...

Just before I hit the final 'reset' button I thought I'd check the figures again and would you believe it... it is now showing last night's data correctly!

No idea why, but ...

So, see what tomorrow brings!

I put the newly wiped usb stick into the machine and copied the data off, and put it in to a new SH profile though and it's still coming up on the wrong dates, so that problem is on-going (well, maybe it will be fixed going forward, but it's not retrospectively fixed).

Thanks

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