CMS50D+ Data download problems

I am having trouble downloading data from my CMS50D+Oximeter into sleepyhead. (I'm also have trouble downloading it into SpO2, but that's a different post). I'm getting an error message that says "Please ensure you select "upload" from the Oximeter devices menu" I cannot find any "upload" option on my Oximeter menu. Help!

Welcome to the forum. Since you didn't specify your O/S I will assume that you are running a version of Windows. Here are the normal instructions for importing the data:

Uploading Oximetry Data
1. The “SPO2 Review” software should already be installed on the PC used for the uploading of the device. If the mini CD included with the purchase of the CMS-50D Plus does not load, the software can be downloaded from the MTS website. Look for the “product support” – Software download area.

2. Open the “SPO2 Review” software. It has the green heart icon.

3. Turn the device on by pressing the white button. Press the white button again. The device should now be in the “Setting” mode.

4. Connect the device to the PC using the supplied USB cord. (The supplied USB cord is the only cord that will work for this application).

5. Click on the Magnifying Glass Icon on the software screen. This will open a “New Session” screen.

6. Click “New Session” at the top and fill in any or all of the information on this screen. Leave the “COM” settings as your PC should have identified the proper port. Change the device pull down to match your device name.

7. Click “OK”. The software should return to the “Review” screen. You will see the software connect to the device and upload your saved data.

8. Go to number “5” at “Turning Off the Device”. Turn for the device. The oximeter is now ready for the next recording session.

9. The user can now work with the oximetry data with the various software tab’s located on the bottom tool bar of the application.

To review saved oximetry data, open the “SPO2 Review” software. Click on the Magnifying Glass Icon. Click “Review” in the top right of the screen. Click “Find File” to find the data set you would like to review. Highlight the file and click “Open”. Click “Ok” on the screen and your saved data will be on the “Review” screen.

One last note, The latest CMS-50 O/S version is 3.4. If you wish to import into Sleepyhead, you will need version 0.9.8.1-testing to address the newer .SpO2 file format.

I hope this may help.

plannerman wrote:I am having trouble downloading data from my CMS50D+Oximeter into sleepyhead. (I'm also have trouble downloading it into SpO2, but that's a different post). I'm getting an error message that says "Please ensure you select "upload" from the Oximeter devices menu" I cannot find any "upload" option on my Oximeter menu. Help!

you just need to go into the menu, that's the upload section for the d+

Thanks,

That was helpful. There is no data in the most recent file so i guess I lost it trying to download it earlier. I'll do a test in a few minutes and try it again. I do have a followup question just for clarification. I don't know what you mean in item 8 on your instruction list where you write "Go to number “5” at ..." What number 5 are you referring to?

Also my CMS50D+ version in 4.6 if that makes a difference.

Thanks again for taking the time to respond.

plannerman

Just go to the menu--OK I got it. I was looking for "upload"

Thanks

plannerman

Hi SGearhart, I can only get to step 5 in the process you describe for uploading stored data from the CMS50D+ device to my computer. The "Review" software icon doesn't seem to see the finger device although the finger device does get detected with live readings on the computer with the "Realtime" software icon. Do you know how I could fix this?

Thanks

when I try to down load it say can not find device

jake C wrote:when I try to down load it say can not find device

Need more info. Are you using the correct usb cable? What program are you trying to download the meters data to?

I had a similar problem. The device has to be on or you can't download the data. When you turn it on, it turn's itself off if you don't have your finger in it. I just put my finger in so that it will stay on while I'm downloading the data.