ResScan not recognizing my SD card
- SleepingUgly
- Posts: 4690
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ResScan not recognizing my SD card
First, does ResScan 3.16 work with S9 VPAP Adapt? I couldn't get it to recognize an SD card from an Adapt machine. I put ResScan 4.1 on and it doesn't see the SD card. We put it on my husband's computer and once it read the data, and since then it doesn't recognize there's a card there. I've tried two different SD cards. Anyone know what's going on?
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Re: ResScan not recognizing my SD card
What version of Windows are you using, and are you using Windows on a PC or Windows as a virtual machine on a Mac; if the latter, what version of OSX are you using and what brand and version of VM software are you using?SleepingUgly wrote:First, does ResScan 3.16 work with S9 VPAP Adapt? I couldn't get it to recognize an SD card from an Adapt machine. I put ResScan 4.1 on and it doesn't see the SD card. We put it on my husband's computer and once it read the data, and since then it doesn't recognize there's a card there. I've tried two different SD cards. Anyone know what's going on?
Knowing this may help considerably in narrowing down the problem and in getting responses from members with a setup similar to yours.
Nate
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Re: ResScan not recognizing my SD card
I assume that you have confirmed that the computer can see the SD card and the data files within the SD card?
So you have eliminated the slot or drive where the SD card sits as being the problem.
Just saw that SleepyHead won't read it either.
While I know that some Respironics ASV machines won't work with SleepyHead...I haven't heard of the ResMed VPAP high end machines having a similar problem.
So you have eliminated the slot or drive where the SD card sits as being the problem.
Just saw that SleepyHead won't read it either.
While I know that some Respironics ASV machines won't work with SleepyHead...I haven't heard of the ResMed VPAP high end machines having a similar problem.
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- SleepingUgly
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Re: ResScan not recognizing my SD card
Windows 7, Professional version, on a PC, not a virtual machineNateS wrote:What version of Windows are you using, and are you using Windows on a PC or Windows as a virtual machine on a Mac
Yes, we can see the SD card and the data files in it. I can email the data and other people can unzip and download and open in their ResScan.Pugsy wrote:I assume that you have confirmed that the computer can see the SD card and the data files within the SD card?
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Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
Re: ResScan not recognizing my SD card
How many uninstalls and installs have you tried with ResScan? Same download source?
Are talking about only version 4.1....or are you having problems with all versions?
When you tried SleepyHead...did you try creating a new user profile? I assume you probably did because you know your computer stuff but it helps us to know exactly what you have tried and come up empty with.
Are talking about only version 4.1....or are you having problems with all versions?
When you tried SleepyHead...did you try creating a new user profile? I assume you probably did because you know your computer stuff but it helps us to know exactly what you have tried and come up empty with.
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- Slartybartfast
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Re: ResScan not recognizing my SD card
FWIW, I just tried, without success, to get ResScan 3.16 to work with my Win 7 Home Edition 32 bit system today. I tried several times running it in compatibility mode as Win XP SP3 and the window kept saying the software was still incompatible. So I downloaded and successfully ran ResScan 4.1.
- SleepingUgly
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Re: ResScan not recognizing my SD card
I downloaded the latest version several times. No difference.How many uninstalls and installs have you tried with ResScan? Same download source?
Before I installed version 4.1, I attempted to read the ASV data from the previous version that I was using which was 3.16. That couldnt even see the ASV SD card in my machine. Mind you, 3.16 was working flawlessly in importing data from my S9 bilevel machine. The problem happened when I moved to the ASV machine.Are talking about only version 4.1....or are you having problems with all versions?
Yes, I created a totally new profile. Sleepyhead doesn't even see the ASV data on the card. It's just blank. I even copied the data from the SD card to a separate directory on my computer and tried to import from that. Same problem -- the directory appeared blank. Then I put in a SD card with my old S9 data on it (before I got the ASV machine) and it worked perfectly. So there is some issue, I suspect, that the Sleepyhead software has with ASV data (at least from my machine).When you tried SleepyHead...did you try creating a new user profile?
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Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: Rescan 3.10 |
Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
Re: ResScan not recognizing my SD card
Very possible.SleepingUgly wrote:So there is some issue, I suspect, that the Sleepyhead software has with ASV data (at least from my machine).
I know that some people are able to use SleepyHead perfectly with their PR S1 ASV machine and someone else using the very same model ASV type of machine can't get SH to work for them at all.
You are the first that I have heard of this happening with the ResMed line though. We may see more of it later.
Don't you just love it that here is another thing that you are "special" in? Like the Gods are looking down and saying "Let's mess with SU just a little more"..
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- SleepingUgly
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Re: ResScan not recognizing my SD card
No kidding!Pugsy wrote:Don't you just love it that here is another thing that you are "special" in? Like the Gods are looking down and saying "Let's mess with SU just a little more"..
BTW, in the interest of full disclosure, I'm not tech savvy, so my husband is dealing with my computer problems and will occasionally check posts here and respond.
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Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: Rescan 3.10 |
Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
- SleepingUgly
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Re: ResScan not recognizing my SD card
Bumping this up in case anyone else has ideas.
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Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
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Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
- JohnBFisher
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Re: ResScan not recognizing my SD card
I just posted another note about this.
You might need a card reader that can handle an SDHC card. That's what they use in the S9. The SDHC card in the s9 is 4GB in size. Here's an example card reader at NewEgg.com
http://www.newegg.com/Product/Product.a ... 12K0958344
You might need a card reader that can handle an SDHC card. That's what they use in the S9. The SDHC card in the s9 is 4GB in size. Here's an example card reader at NewEgg.com
http://www.newegg.com/Product/Product.a ... 12K0958344
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- SleepingUgly
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Re: ResScan not recognizing my SD card
I'm using the same cards I always was. I don't think that's it, but thanks.
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Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: Rescan 3.10 |
Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
Re: ResScan not recognizing my SD card
Hi,
A late answer, but I recently fell in the same trap using ResScan and Windows Vista.
Simply run ResScan as administrator (left click in the start menu).
Regards.
A late answer, but I recently fell in the same trap using ResScan and Windows Vista.
Simply run ResScan as administrator (left click in the start menu).
Regards.