S9 Problem

Magicdave · Post by **Magicdave** » Sun Dec 21, 2014 3:02 am

I've just noticed a potential problem with my S9 machine. Normally when I wake up in the morning and remove the mask, the machine continues expelling air for a few seconds then stops. This morning I've found the machine just continues producing air with a warning notice on the screen saying High Leakage warning. Could this be an issue with the mask or machine ?

Magicdave · Post by **Magicdave** » Sun Dec 21, 2014 4:42 am

Just checked settings menu - Smart start is enabled, and machine starts correctly when I put the mask on. It's just that it doesn't stop expelling air when I remove the mask. I guess I can just turn the machine off manually so it's not a major issue.

Sclark08 · Post by **Sclark08** » Sun Dec 21, 2014 5:07 am

Thats what I do

englandsf · Post by **englandsf** » Sun Dec 21, 2014 8:28 am

Me too - letting Smartstart stop the machine also screws up your leakage stats too by reporting the shut down as a long large leak. Not so smart after all, huh?

palerider · Post by **palerider** » Sun Dec 21, 2014 9:12 am

make sure your mask selection settings are correct, among other things, it's used by the machine in determining when the mask is removed, vs when you have a large leak.

palerider · Post by **palerider** » Sun Dec 21, 2014 9:16 am

englandsf wrote:Me too - letting Smartstart stop the machine also screws up your leakage stats too by reporting the shut down as a long large leak. Not so smart after all, huh?

funny, unlike the prs1 machine, my s9's almost never show a large leak when they smart stop.

note two smart stops below and no excess leak:

Krelvin · Post by **Krelvin** » Sun Dec 21, 2014 9:19 am

Ditto, my s9 doesn't show a spike either. I never use the button on or off.

Magicdave · Post by **Magicdave** » Sun Dec 21, 2014 9:25 am

mask settings are all correct. The fact it used to stop by itself when I removed the mask and now doesn't makes me think there's a fault with the machine. Was using machine last night without humidifier when this happened. Will see what happens tonight when humidifier is reconnected. Will also try a new mask if this might be part of the issue.

englandsf · Post by **englandsf** » Sun Dec 21, 2014 9:48 am

One of my S9s does, it appears - and I'll test the other next time I travel.

palerider · Post by **palerider** » Sun Dec 21, 2014 9:57 am

Magicdave wrote:mask settings are all correct. The fact it used to stop by itself when I removed the mask and now doesn't makes me think there's a fault with the machine. Was using machine last night without humidifier when this happened. Will see what happens tonight when humidifier is reconnected. Will also try a new mask if this might be part of the issue.

if using without the heatedhose, make sure that the hose setting is correct, also.

Magicdave · Post by **Magicdave** » Mon Dec 22, 2014 1:13 am

Quick update - last night reconnected humidifier and changed mask....and everything is working normally again ! Oh, well at least the problem seems to have gone away.

archangle · Post by **archangle** » Mon Dec 22, 2014 2:48 pm

Magicdave wrote:Quick update - last night reconnected humidifier and changed mask....and everything is working normally again ! Oh, well at least the problem seems to have gone away.

Did you unplug the power while doing this? I wonder if that might be the difference. Had you unplugged the power after it started doing this?

Are you still using the full face mask?

IreneN · Post by **IreneN** » Mon Dec 22, 2014 6:08 pm

englandsf wrote:Me too - letting Smartstart stop the machine also screws up your leakage stats too by reporting the shut down as a long large leak. Not so smart after all, huh?

that doesn't happen for me...

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