Updating the firmware on the PR System One machines

General Discussion on any topic relating to CPAP and/or Sleep Apnea.

Does updating your machines firmware interest you?

Yes
200
93%
No
9
4%
I like to vote in polls.
7
3%
 
Total votes: 216

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DiverCTHunter
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Re: Updating the firmware on the PR System One machines

Post by DiverCTHunter » Wed Jul 31, 2013 8:35 pm

We now have an in-the-wild sighting of the PRS 60-series' brain. It's an ST Microelectronics STR911FAW44 ARM-based SOC chip (yes I know that's a redundant arconym).

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When in doubt, open the case. Remember: If you can't open it, you don't own it!

Prescribed APAP range - 6-10 cm/H2O, titrated at 8.
Current range - 9.0-11.5 cm/H2O - still searching for the magic "zero night" but averaging 2.2 AHI

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SleepyCPAP
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Re: Updating the firmware on the PR System One machines

Post by SleepyCPAP » Wed Aug 14, 2013 8:01 pm

Add another firmware version to the list!

Firmware envy time -- I've got the newest firmware version for the 50-series: 2.55

I sent my CPAP (450 "Pro" model) in to Accurate Biomed Services for the $65 firmware upgrade, and due to issues I ended up with a whole new board installed (Item OBMD 3753 2.XX Remstar Pro Main P.C.A.). Instead of the v 2.50 upgrade, it came with v. 2.55. The tech said he thought this firmware version became available in Nov. 2012, which I believe would have been after the 60-series had replaced the 50-series, so I suspect this isn't in out-of-the-factory models, just repaired or firmware-upgraded machines since then.

I don't see any menu choices different from what I expected. This upgrade was to give me humidifier preheat, silent mode, and convert my "Pro" to "AutoIQ." All those are there. Here is a look at the properties.txt file on the card after I ran my machine briefly:

SerialNumber=P02xxxxxxxxxxx
ModelNumber=450P
ProductType=0x34
DataFormat=UDF
DataFormatVersion=2
Family=0
FamilyVersion=3
SoftwareVersion=V2.55
FirstDate=1376511441
LastDate=1376517611
BasicKey=004d0104c2c4
DetailsKey=70290204837c
ErrorKey=000004006760
PatientFolderNum=0
PatientFileNum=3
EquipFileNum=0
TotalAutoTrialDays=0
AutoTrialRxDaysIssued=0
AutoTrialRxDaysUsed=0
MinimumTherapyHoursAchieved=0
ContinuousTherapyHoursAchieved=0
IsInAutoTrialMode=0
IsInAutoCheckMode=0
BiLevelTrialExpiration=0
AutoBiLevelTrialCapable=1
BiLevelTrialCapable=1
AutoTrialCapable=1
AutoCheckCapable=1
ValidCheck=2326

That "AutoBiLevelTrialCapable" in the list makes me wonder if firmware v. 2.55 allows model 650 BiPAP to have an auto-trial feature? I don't see any menu that would allow me to try it on my straight CPAP though.

I'm posting a review of my firmware upgrade experience.
viewtopic/t91503/Firmware-Upgrade-Revie ... ml#p843068
Let me know if you have any questions. Thanks to Ian McCullough who alerted us his company would do firmware upgrades, and to Blakepro for this thread and his previous review.

--SleepyCPAP

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Bleep DreamPort CPAP Mask Solution
Additional Comments: Use OSCAR. Combine AlaxoStent with VAuto for perfect 0.0 AHI at PS 3.6 over 4cm EPAP
-- SleepyCPAP
Sleep study in 2010 (11cm CPAP). Pillows (Swift FX>TAP PAP >Bleep). PRS1 “Pro” 450/460 until recall, now Aircurve 10 VAuto. Tape mouth. Palatal Prolapse solved by AlaxoStent & VAuto EPAP 4cm, PS 3.6cm = 0.0 AHI

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hueyville
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Re: Updating the firmware on the PR System One machines

Post by hueyville » Wed Sep 18, 2013 7:33 pm

Recieved my system one cpap/bipap w biflex July 2011 and it is version 2.02 when I checked the firmware. I wonder if there is enough difference between what I have and what is latest to warrant flashing it? Witb 30+ yearz experience flashing the firmware on various devices sometimes things go wrong out of users control that renders the device useless. I remember a GPS & a ham radio that chose to commit suicide during a firmware flash which rendered both to the grave.
For the time will come when they will not endure sound doctrine, but according to their own desires, because they have itching ears, they will heap up for themselves teachers; and they will turn their ears away from the truth

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DiverCTHunter
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Re: Updating the firmware on the PR System One machines

Post by DiverCTHunter » Thu Sep 19, 2013 11:50 am

hueyville wrote: I remember a GPS & a ham radio that chose to commit suicide during a firmware flash which rendered both to the grave.
If it was a Garmin, there's an emergency reflash process if the bootloader gets corrupted.

Hold the direction button in the "up" position to bypass the bootloader and direct connect the USB data lines to the SoC. Continue holding the up button and run the firmware upgrade utility. It should detect the device and resume flashing that way. DO NOT release the up button until the flash completes.

_________________
Mask: Mirage Liberty™ Full Face CPAP Mask with Nasal Pillows With Headgear
Additional Comments: Software: Sleepyhead 0.9.3 Win32 Build
When in doubt, open the case. Remember: If you can't open it, you don't own it!

Prescribed APAP range - 6-10 cm/H2O, titrated at 8.
Current range - 9.0-11.5 cm/H2O - still searching for the magic "zero night" but averaging 2.2 AHI

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SleepyCPAP
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Re: Updating the firmware on the PR System One machines

Post by SleepyCPAP » Fri Sep 20, 2013 4:53 am

Hi hueyville,

Your firmware v. 2.02 would not have the humidifier pre-heat option, or the "silent mode" where the annoying on/off beeps can be turned off. If you (or your bed partner in terms of beeps!) wanted those then sending it off to Accurate Biomed for upgrade would be the only way I know how to get it. I also found it reassuring to know my machine had been checked out and that pressures were correct.
hueyville wrote:
I wonder if there is enough difference between what I have and what is latest to warrant flashing it?
Here is another BiPAP user who just had it done:
viewtopic.php?f=1&t=92332

--SleepyCPAP

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Bleep DreamPort CPAP Mask Solution
Additional Comments: Use OSCAR. Combine AlaxoStent with VAuto for perfect 0.0 AHI at PS 3.6 over 4cm EPAP
-- SleepyCPAP
Sleep study in 2010 (11cm CPAP). Pillows (Swift FX>TAP PAP >Bleep). PRS1 “Pro” 450/460 until recall, now Aircurve 10 VAuto. Tape mouth. Palatal Prolapse solved by AlaxoStent & VAuto EPAP 4cm, PS 3.6cm = 0.0 AHI

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SleepyCPAP
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Re: Updating the firmware on the PR System One machines

Post by SleepyCPAP » Thu Nov 14, 2013 6:48 am

I've been watching my machine since the firmware update. It appears that Periodic Breathing numbers on the screen are now in line with what SleepyHead reports, whereas before the screen had shown far higher % numbers than either Encore or SleepyHead. As I said above, I went from v. 2.02 to 2.55 so somewhere in that range the Periodic Breathing screen numbers must have been fixed.

If someone out there has info on what comes as other "bonuses" of firmware updates, it would be great to see that news posted.

--SleepyCPAP

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Bleep DreamPort CPAP Mask Solution
Additional Comments: Use OSCAR. Combine AlaxoStent with VAuto for perfect 0.0 AHI at PS 3.6 over 4cm EPAP
-- SleepyCPAP
Sleep study in 2010 (11cm CPAP). Pillows (Swift FX>TAP PAP >Bleep). PRS1 “Pro” 450/460 until recall, now Aircurve 10 VAuto. Tape mouth. Palatal Prolapse solved by AlaxoStent & VAuto EPAP 4cm, PS 3.6cm = 0.0 AHI

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Lazer1234
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Re: Updating the firmware on the PR System One machines

Post by Lazer1234 » Thu Nov 14, 2013 7:19 am

I will soon update a DS560 to version 3:04
I'm not sure which version is in it right now. I bought it from usa and will update to the European software. I'll update this thread later when I got it and made the upgrade.

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Drowsy Dancer
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Re: Updating the firmware on the PR System One machines

Post by Drowsy Dancer » Tue May 20, 2014 8:42 pm

Just received my System One 550P, formerly my main machine, now my backup, from Accurate Biomed. My already well-traveled machine went from Washington state to Florida for the upgrade and back. They still charge $65 for this service and pay the return shipping.

Firmware upgraded from version 2.01 to version 2.55.

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SleepyCPAP
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Re: Updating the firmware on the PR System One machines

Post by SleepyCPAP » Wed May 21, 2014 7:15 pm

Hi Drowsy Dancer,

Great! Nice to have your machine checked over and updated, ready when you need it.

--SleepyCPAP

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Bleep DreamPort CPAP Mask Solution
Additional Comments: Use OSCAR. Combine AlaxoStent with VAuto for perfect 0.0 AHI at PS 3.6 over 4cm EPAP
-- SleepyCPAP
Sleep study in 2010 (11cm CPAP). Pillows (Swift FX>TAP PAP >Bleep). PRS1 “Pro” 450/460 until recall, now Aircurve 10 VAuto. Tape mouth. Palatal Prolapse solved by AlaxoStent & VAuto EPAP 4cm, PS 3.6cm = 0.0 AHI

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dadbar1
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Re: Updating the firmware on the PR System One machines

Post by dadbar1 » Thu Jun 05, 2014 11:29 am

My unit already has the cell phone comm link on the back. I would expect Philips to automatically deal with the firmware update in the background and leave me out of the loop.
PR System One Auto A-flex
ResMed Mirage Ultra Mask
Sleepmapper for Android
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Sir NoddinOff
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Re: Updating the firmware on the PR System One machines

Post by Sir NoddinOff » Thu Jun 05, 2014 5:57 pm

dadbar1 wrote:My unit already has the cell phone comm link on the back. I would expect Philips to automatically deal with the firmware update in the background and leave me out of the loop.
It's possible you may be correct but in all the posts and replies about ASV/firmware that I've ever read, I've never heard of that happening. The handful of people who've reported going into their nearest DME office and demanding a firmware update routinely get what Drowsy Dancer described as looks of shock compared to: "Asking for a live kitten to be grafted onto their back!" (love that expression) If anybody has a different result I'd sure love to hear it. BTW, Accurate BioMed will update your firmware if appropriate, HOWEVER they will not just send you the new firmware on a CD or SD card, nor will they download the firmware to you. You have to send the machine to Florida. I know, cuz I asked. Bummer, but that's the way it goes.

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I like my ResMed AirFit F10 FFM - reasonably low leaks for my ASV therapy. I'm currently using a PR S1 AutoSV 960P Advanced. I also keep a ResMed S9 Adapt as backup. I use a heated Hibernite hose. Still rockin' with Win 7 by using GWX to stop Win 10.

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Pugsy
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Re: Updating the firmware on the PR System One machines

Post by Pugsy » Thu Jun 05, 2014 6:19 pm

dadbar1 wrote:My unit already has the cell phone comm link on the back. I would expect Philips to automatically deal with the firmware update in the background and leave me out of the loop.
Don't hold your breath. That modem is only so the DME can get hours of use for compliance so your insurance will pay.
Once the Compliance period has been met that modem will likely be returned to the DME to go on to someone else's machine.

Once the Respironics machines leave the factory....they don't get firmware updates...unless the machine gets returned to the factory or you pay a repair facility for an updated firmware version.
ResMed machines the same way.

Only brand of machine that I know of that notifies and allows firmware updates once in the patient's hands is the DeVilbiss I think.

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JDS74
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Re: Updating the firmware on the PR System One machines

Post by JDS74 » Wed Aug 20, 2014 10:53 am

There are simple technical reasons that firmware upgrades are not done via the moden attachment.

1. A firmware upgrade/replacement must make it to successful completion or the device become totally inoperable - a real brick! Communications via cellular technology is notoriously flaky. Small errors in other circumstances don't matter but with a CPAP machine, the machine dies right there and won't work until it is returned to a repair facility.

2. The CPAP machine needs to be run through a system test and calibration to be sure that it is working correctly. That's a repair facility type of activity.

For those reasons, no CPAP manufacturer would rationally take the risk that the machine would become non-functional as a result of their action. They would have no way of knowing the circumstances of the patient during the upgrade. Because it is cellular technology, the patient and the machine might be in a remote location and not be able to get to a repair facility if this type of failure occured. That's why some CPAP users have their own backup machines to cover them if the primary one fails.

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Re: Updating the firmware on the PR System One machines

Post by Sleeprider » Mon Dec 15, 2014 2:30 pm

The Respironics manufacturing facility is located here in Murrysville, PA just a couple miles away off Logan's Ferry Rd. I wonder if they would take a machine in for an upgrade. I'll have to see if I can hit them up for plant tour some time. I just got a PR S1 Model DS 560 with firmware V3.04. If anyone is keeping track, that should be fairly current.

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Sir NoddinOff
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Re: Updating the firmware on the PR System One machines

Post by Sir NoddinOff » Mon Dec 15, 2014 2:54 pm

It's probably been mentioned before in this long thread, but Accurate Biomed will do a firmware upgrade.

http://www.acbio.com

They are CPAPtalk member: accurate. You need to be a member to search for other members. You can send a PM to them also.

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Last edited by Sir NoddinOff on Mon Dec 15, 2014 3:07 pm, edited 1 time in total.
I like my ResMed AirFit F10 FFM - reasonably low leaks for my ASV therapy. I'm currently using a PR S1 AutoSV 960P Advanced. I also keep a ResMed S9 Adapt as backup. I use a heated Hibernite hose. Still rockin' with Win 7 by using GWX to stop Win 10.