So several times over the past 5 months of CPAP use, I have received a robo-call (recording) from my DME saying that I was eligible for certain supplies, and if I wanted everything that I was eligible to receive, press #1. Having a 10% co-pay on this equipment and supplies, I certainly wanted to go over each item to see if I needed it, whether it was for a mask or device that I am no longing using etc.
I find that practice irritating... more evidence that regardless of the benefits of CPAP therapy, it is a big business out there.
A Different Twist on DME Phone Calls
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A Different Twist on DME Phone Calls
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Machine: AirSense™ 10 Elite CPAP Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P30i Nasal Pillow CPAP Mask with Headgear Starter Pack |
Humidifier: XT Heated Humidifier |
Additional Comments: Sleepyhead software via SD card |
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Re: A Different Twist on DME Phone Calls
That would irritate me, too! I guess I don't have a solution for it, other than to hang up, or call the DME and tell them not to waste your time with those calls; that you will let them know when you are in need of something - you don't have a lot of storage space for items you don't need yet.
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Machine: PR System One REMStar 60 Series Auto CPAP Machine |
Mask: AirFit™ F10 Full Face Mask with Headgear |
Additional Comments: Sleepyhead |
Now using AirFit F10 mask; Quattro Air is backup mask. RemZzzz mask liners with both.
Re: A Different Twist on DME Phone Calls
Get a answering machine, set it up to screen calls (pick up on first ring), the dialer will realize the screening and hang up, then after a few tries they will start live dialing you. Greed is hard to stop.
Meanwhile one of our hospitals here closed 150 jobs this week, thank you Obummer care! Jim
Meanwhile one of our hospitals here closed 150 jobs this week, thank you Obummer care! Jim
Use data to optimize your xPAP treatment!
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
Re: A Different Twist on DME Phone Calls
Call the DME and tell them to stop calling or you will switch to another DME. Medicare has a rule that forbids DMEs from calling patients.
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Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion) |
Additional Comments: Back up is S9 Autoset...... |
- chunkyfrog
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Re: A Different Twist on DME Phone Calls
A former DME was sending robo-calls to both of us.
I had to call them and remind them that we had not bought anything from them for years, and,
"please stop that."
I had to call them and remind them that we had not bought anything from them for years, and,
"please stop that."
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Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Airsense 10 Autoset for Her |