Changing DME's

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
John from Brookston
Posts: 248
Joined: Sun Feb 24, 2013 10:07 pm
Location: Brookston, Indiana

Changing DME's

Post by John from Brookston » Wed May 22, 2013 2:12 pm

I was informed today that because Cigna has Carecentrix handle their DME accounts that my DME is no longer "in network". So I gotta break a new one in... Hello Apria!

_________________
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Additional Comments: BiPAP, running 19/13, no ramp. No meds, have a True-Blue nasal mask, too, and a Quattro for stuffy-nose nights.
Big fat guy who's diabetic, on HRT, and now a heart attack survivor as well as having OSA (boy, I sure won the genetic rodeo, din't I?). Ham Radio operator and I have a black tomcat named "Bart" who looks like an old prize fighter.

User avatar
ChicagoGranny
Posts: 15534
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Changing DME's

Post by ChicagoGranny » Wed May 22, 2013 2:19 pm

What's the big deal? You already have a good machine and Apria is good about getting replacement supplies on your insurance policy's schedule.
"It's not the number of breaths we take, it's the number of moments that take our breath away."

Cuando cuentes cuentos, cuenta cuántas cuentos cuentas.

User avatar
LinkC
Posts: 3154
Joined: Wed Oct 29, 2008 1:06 pm
Location: Amelia Island, FL

Re: Changing DME's

Post by LinkC » Wed May 22, 2013 4:27 pm

Tell them you are looking to change DME and need to find one who will waive the co-pay.

Many DMEs these days will go along. Don't worry, they won't starve!

_________________
MachineMaskHumidifier
Additional Comments: 11-14 cmH2O
The OSA patient died quietly in his sleep.
Unlike his passengers who died screaming as the car went over the cliff...

User avatar
John from Brookston
Posts: 248
Joined: Sun Feb 24, 2013 10:07 pm
Location: Brookston, Indiana

Re: Changing DME's

Post by John from Brookston » Wed May 22, 2013 5:38 pm

ChicagoGranny wrote:What's the big deal? You already have a good machine and Apria is good about getting replacement supplies on your insurance policy's schedule.

If they're good, then no problem. I've just heard too many DME horror stories, I guess. I'll find out tomorrow when I call them for a new cushion. Now, Carecentrix, THEY might throw a wrench into the works. I go round and round with them 4X a year for my insulin pump supplies...

My plan pays 100% on Durable and supplies so I'm not worried about co-pays.

_________________
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Additional Comments: BiPAP, running 19/13, no ramp. No meds, have a True-Blue nasal mask, too, and a Quattro for stuffy-nose nights.
Big fat guy who's diabetic, on HRT, and now a heart attack survivor as well as having OSA (boy, I sure won the genetic rodeo, din't I?). Ham Radio operator and I have a black tomcat named "Bart" who looks like an old prize fighter.

User avatar
LSAT
Posts: 13412
Joined: Sun Nov 16, 2008 10:11 am
Location: SE Wisconsin

Re: Changing DME's

Post by LSAT » Wed May 22, 2013 5:56 pm

John from Brookston wrote:
ChicagoGranny wrote:What's the big deal? You already have a good machine and Apria is good about getting replacement supplies on your insurance policy's schedule.

If they're good, then no problem. I've just heard too many DME horror stories, I guess. I'll find out tomorrow when I call them for a new cushion. Now, Carecentrix, THEY might throw a wrench into the works. I go round and round with them 4X a year for my insulin pump supplies...

My plan pays 100% on Durable and supplies so I'm not worried about co-pays.
The biggest problem with Apria has been incorrect shipments and billing problems. If you watch this carefully you should be OK.

User avatar
Denial Dave
Posts: 1334
Joined: Wed Sep 19, 2012 6:45 am
Location: Connecticut

Re: Changing DME's

Post by Denial Dave » Wed May 22, 2013 6:07 pm

Apria has been excellent for me, you just need to keep an eye on their billing.... They "accidentally" double billed me once..

_________________
Mask: Mirage Quattro™ Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Started at VPAP pressure setting of 20/14.4. I've survived Stage 1 cancer and lost 80+ lbs. Pressure is now 14.5 / 11
if you don't know where you are going... any road will take you there.... George Harrison

User avatar
John from Brookston
Posts: 248
Joined: Sun Feb 24, 2013 10:07 pm
Location: Brookston, Indiana

Re: Changing DME's

Post by John from Brookston » Wed May 22, 2013 11:34 pm

Denial Dave wrote:Apria has been excellent for me, you just need to keep an eye on their billing.... They "accidentally" double billed me once..
My "former" DME tried to get $19 out of me for the hose. I called their billing department and said they coded the hose wrong, there was no "home care" involved, and I was more than willing to show the Small Claims Court Judge a copy of my contract with Cigna that states "paid 100%".
End of story.

_________________
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Additional Comments: BiPAP, running 19/13, no ramp. No meds, have a True-Blue nasal mask, too, and a Quattro for stuffy-nose nights.
Big fat guy who's diabetic, on HRT, and now a heart attack survivor as well as having OSA (boy, I sure won the genetic rodeo, din't I?). Ham Radio operator and I have a black tomcat named "Bart" who looks like an old prize fighter.

User avatar
Sheriff Buford
Posts: 4111
Joined: Mon Aug 09, 2010 8:01 am
Location: Kingwood, Texas

Re: Changing DME's

Post by Sheriff Buford » Thu May 23, 2013 5:42 am

To me, the best DME are the one's that say "yes sir" and very seldom say "no sir".

Sheriff