Quantcast

Bookmark and Share
General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
Hawthorne
 
Posts: 3792
Joined: Tue Oct 19, 2004 4:46 am
Location: London Ontario -Canada
Gender: Female

Pulse Oximeter CMS 50D plus

Postby Hawthorne on Mon Feb 20, 2012 12:10 pm

I bought this oximeter from Cooper Medical Supplies and it came late last week. I loaded the software that came with it but got a "can"t open (find) COM 3" error message when I tried to upload data the first night I used it (Saturday). While I was trying to get it to work, I had selected "record on" and it, of course took off any data that was there. Tried again last night - same error message.

I went over the documentation downloaded from Kevin's website. It said that if the Software that came with it caused that error message, to go to his site and download and install software 0.98. Tried that this am but it will not load and my computer just does not respond when I try to install it.

I have emailed Kevin but am asking here - any ideas?

Thanks

_________________
Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear
Humidifier: PR System One Heated Humidifier
Additional Comments: Backups- Pilairo + Nano masks. Backup machine- Intellipap Autoadjust

User avatar
Julie
 
Posts: 7779
Joined: Tue Feb 28, 2006 12:58 pm
Location: Canada
Gender: Female

Re: Pulse Oximeter CMS 50D plus

Postby Julie on Mon Feb 20, 2012 4:12 pm

I have the same machine and have asked Kevin for help in the past (different issue), and he's come through with flying colors to help, so wait and see what he says.

User avatar
Hawthorne
 
Posts: 3792
Joined: Tue Oct 19, 2004 4:46 am
Location: London Ontario -Canada
Gender: Female

Re: Pulse Oximeter CMS 50D plus

Postby Hawthorne on Mon Feb 20, 2012 6:40 pm

Thanks a lot julie. I will wait for a reply from him. I know that today is a holiday in the US. It's also a different holiday in some parts of Canada.
Thanks again!

_________________
Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear
Humidifier: PR System One Heated Humidifier
Additional Comments: Backups- Pilairo + Nano masks. Backup machine- Intellipap Autoadjust

User avatar
rosacer
 
Posts: 1109
Joined: Thu Dec 10, 2009 11:37 am
Gender: Female

Re: Pulse Oximeter CMS 50D plus

Postby rosacer on Mon Feb 20, 2012 7:34 pm

Don't worry Hawthorne, Kevin is an excellent person; he will fix your problem. Once I had a problem with a blue light I bought from him, he fixed the issue very fast and did more than I would have imagine.

_________________
Machine: S9 AutoSet™ CPAP Machine
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Headrest modified and Ultra Mirage FFM (alternate), Hose Lift System, SleepyHead software. Pressure settings 7 cmH2O constant.


Return to CPAP and Sleep Apnea (CLICK HERE TO READ POSTS)

Who is online

Users browsing this forum: lastmango, Sheriff Buford and 22 guests