E-24

Big Snore · Post by **Big Snore** » Mon Jan 03, 2005 12:47 am

Hi all, I am getting an E-24 message on my remstar w/ c-flex any one know what causes this?

snamvar · Post by **snamvar** » Mon Jan 03, 2005 12:57 am

It says in the manual that "E-888" refers to an error code and you should stop using it, call your DME or Respironics directly along with the error code and the Serial number.

Guest · Post by **Guest** » Mon Jan 03, 2005 1:17 am

Unplug the power cord, remove the Smart Card, then plug the power cord back in. If E-24 goes away, then try erasing or reinitializing the data on the Smart Card. If E-24 is still present then Respironics tech support or your CPAP vendor a call.

rested gal · Post by **rested gal** » Mon Jan 03, 2005 1:52 am

Can a smart card be erased or reinitialized if Big Snore does not have the Encore Pro software?

johnnygoodman · Post by **johnnygoodman** » Mon Jan 03, 2005 9:43 am

Howdy,

We keep an in house list of Respironics Error Codes laying around our document system. When cpaptalk's user encyclopedia gets off the ground, we'll most likely post it there - in the mean time, here's what the techs will be reading if you call into Respironics:

Error Code: E-024

Text Error Code: ERR_UNRECOGNIZED_CAL_VERSION_BY_SW

Problem: Improper calibration or Defective FLASH chip

Solution: Recalibrate or Replace Main PCA

As previously suggested, power it all down, remove all the bells and whistles, power it up without them and see what happens. If it still errors and you have software, try using it to whip the smart card.

If that still isn't working, a call to Respironics or cpap.com is your best bet.

I'm just the tech guy, so I do not have a foundation in CPAP that would allow me to say if it's safe to continue use or not. I'd say "play it safe" - but when you need a machine and it's not working, which way is playing it safe?

You can always overnight yourself a PB 420 for a little under $350.00.

https://www.cpap.com/productpage/139

Although no one has opted for it as of yet, we also support same day shipping as well, if you are very VERY serious about having a CPAP machine N-O-W.