I've had my machine, mask etc for 4 months, and the dme has yet to submit a bill to my insurance company. Is this unusual? I assume they are just disorganized. Even with a rental situation, I can't imagine why they wouldn't be collecting their deductible and monthly rental fees.
Odder still, the sleep center (at a hospital) never billed for the 2 overnight stays last fall (confirmed by my insurance company). I expected my treatment to fall into a black hole (and having to push for responsive care in the system), but I didn't expect the bills to do so.
Now if only the mortgagor and utility companies would follow suit, I could buy autos and auras for everyone.
dme, disorganized billing?
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- Posts: 73
- Joined: Mon Nov 29, 2004 10:08 am
- Location: central Illinois
It doesn't surprise me at all, working at a DME. When the paperwork leaves our store, it goes to our central billing location, in another state, and by the time a patient actually receives a bill after going through the proper insurance (worse if you happen to have Medicare!), it's probably a several month-long process. I think it's just the nature of the beast. I'm still paying a year-old hospital bill that I thought I had paid off once or twice already. It's frustrating, isn't it? You would think with computerized everything that it would be much easier than this!
Christine RRT