HELP! Phone# for ResMed tech support

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Muse-Inc
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Location: Atlanta, GA

HELP! Phone# for ResMed tech support

Post by Muse-Inc » Tue Nov 14, 2017 2:25 pm

trying to set time on my S9 so that it changes to the next day's sleep session at 6:15PM Eastern

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Mask: Hybrid Full Face CPAP Mask with Nasal Pillows and Headgear
Humidifier: HumidAire H4i™ Heated Humidifier
Additional Comments: Started Aug '07 CPAP Escape at 11 then 9, S9 APAP range 9.8-16, now 10-17
ResMed S9 range 9.8-17, RespCare Hybrid FFM
Never, never, never, never say never.

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Pugsy
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Re: HELP! Phone# for ResMed tech support

Post by Pugsy » Tue Nov 14, 2017 3:31 pm

Just change the clock itself on the S9 6 hours and 15 minutes.
Your sleep times in ResScan will be off but the session won't break and same number of hours of use will be recorded.

Or alternately if using SleepyHead you can go to Preferences/CPAP tab and there's a setting for changing the split session time that you can adjust.

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kteague
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Re: HELP! Phone# for ResMed tech support

Post by kteague » Tue Nov 14, 2017 5:33 pm

Well HELLO! Thought about you just the other day when I was reading an old thread that resurfaced and saw your avatar. Always makes me smile. Hope things are well with you.

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Muse-Inc
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Re: HELP! Phone# for ResMed tech support

Post by Muse-Inc » Wed Nov 15, 2017 10:25 am

kteague wrote:Well HELLO! Thought about you just the other day when I was reading an old thread that resurfaced and saw your avatar. Always makes me smile. Hope things are well with you.
I love that avatar too!!!

Not so good in my world. Two people with whom I'd shared 43+ year friendships died, one in 2014, the other in 2016; my mom died 4 weeks ago and that has been devastating, we were very close. Oh, and I got laidoff summer of 2016 which was actually fortunate as I was able to spend more time with my mom who had Lewy-body dementia, eventually wasn't able to stand or walk (she went into 24x7 skilled long-term care at that point) and was in slow but progressive physical decline with repeated bouts of dehydration & pneumonia & UTIs, twice had septic shock, then since March in cognitive decline with trouble communicating. She was 87. I am an only and so was my mom & grandmother, my dad (passed) had a sister but she moved to Australia before I was born, so no relatives. Most of my support group have died or moved away. Three of my and my mom's friends are in poor health, one in assisted living with Parkinson's, one still in rehab trying to learn how to walk again after something neurological, and the third has had multiple joint replacements and lives with terrible chronic pain. It's a b*tch getting older.

When I get past this gloom of depression & all the paperwork surrounding her death, I think I'll resume writing.

My apnea therapy is still excellent (yearly AHI is still 0.1). I am still 100% compliant, but then I am too scared of the consequences if I sleep without my equipment because my OSA is severe. Right now my sleep cycles are completely screwed up, up at night and sleep during the day -- trying to switch but grief makes it hard to stick to anything...that will get better. I was exercising, but that too is on the wayside right now. I lost about 75#s, then regained 25 which I am slowly losing, still need to lose more after that. I have a cat, Kady, who helps keep me sane LOL.

How are you? Still having issues with restless legs? I think of you when I read anything about them, so far nothing promising in the way of treatment, lotta nutritional claims.

_________________
Mask: Hybrid Full Face CPAP Mask with Nasal Pillows and Headgear
Humidifier: HumidAire H4i™ Heated Humidifier
Additional Comments: Started Aug '07 CPAP Escape at 11 then 9, S9 APAP range 9.8-16, now 10-17
ResMed S9 range 9.8-17, RespCare Hybrid FFM
Never, never, never, never say never.