Service providers for Bipaps

I have used CPAP and BiPAP for several years now. My insurance rented my units for a year and then fully purchased them from a national home healthcare company. My Pulmonologist is associated to his hospitals physicians group and the hospital has a sleep study lab and center to adjust equipment by RT's.
I was sent to the hospital's sleep center to have my pressure changed years ago. I was told that they could adjust it the one time but in the future I needed to have my BiPAP pressure changed at location I received it. This doesn't make sense since I own my device a Respironics Auto BIPAP. Has anyone else heard of this procedure before? I live in IL.

The current national home healthcare company I was required to rent to own my device recently took over 3 weeks to reduce my settings. My device has the ability to electronically download data to doctor via email. Does anyone know if these devices are able to have setting changed online? I cannot get an answer from the overseas customer service staff since English is a second language for their US Customer Service employees. All I hear if I get intouch with US based RT's is how awful their own customer service employees and procedures are. I am now in the process of being approved for oxygen usage and will be using a local home healthcare company my insurance accepts and doctor claims supplies great service. Will see once I start working with them.

Has anyone rented their BiPAP for 1 year, purchased it and took it elsewhere for setting changes? I was told at hospital that the home healthcare equipment must be serviced by company patient received it. It doesn't make sense.

It might be a good idea to post what equipment you have. Lots of us do change
our settings by our self. But I believe a medical professional wouldn't be legally
able to change the settings on your machine without your prescription because
the settings are a part of that prescription.

Well, my sleep center isn't the best, but they do make settings changes when you have an appointment. My guess is your sleep center doesn't have a code to charge for that. Very annoying.

If you list your equipment, someone here can help you get to the settings so that you can change them yourself.

Penguinlover323@gmail.com wrote:I have used CPAP and BiPAP for several years now. My insurance rented my units for a year and then fully purchased them from a national home healthcare company. My Pulmonologist is associated to his hospitals physicians group and the hospital has a sleep study lab and center to adjust equipment by RT's.
I was sent to the hospital's sleep center to have my pressure changed years ago. I was told that they could adjust it the one time but in the future I needed to have my BiPAP pressure changed at location I received it. This doesn't make sense since I own my device a Respironics Auto BIPAP. Has anyone else heard of this procedure before? I live in IL.

The current national home healthcare company I was required to rent to own my device recently took over 3 weeks to reduce my settings. My device has the ability to electronically download data to doctor via email. Does anyone know if these devices are able to have setting changed online? I cannot get an answer from the overseas customer service staff since English is a second language for their US Customer Service employees. All I hear if I get intouch with US based RT's is how awful their own customer service employees and procedures are. I am now in the process of being approved for oxygen usage and will be using a local home healthcare company my insurance accepts and doctor claims supplies great service. Will see once I start working with them.

Has anyone rented their BiPAP for 1 year, purchased it and took it elsewhere for setting changes? I was told at hospital that the home healthcare equipment must be serviced by company patient received it. It doesn't make sense.

You need to take control of your own therapy.
These machines are very easy to change the settings and if you own them, you can do it yourself without having to have a doctor prescribe other settings and then have to take the machine to a DME/RT to change it.

As the others have said, please tell us which specific machines (Make and Models) you have. Many instructions have been posted on the forum in the past and many of us have the provider manuals or links to them to download.

And, get the software to monitor your therapy. Then you will KNOW how you're doing.


Den

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Changing the pressure is easy.
Go here and see if they list your machine and do it yourself.
http://www.apneaboard.com/adjust-cpap-p ... tup-manual

Think of it as first aid for cpap.
When professional care is unavailable (or unwilling)

Note that any provider that services CPAP machines should also service Bi-PAP machines. It's not like it's a totally different type of equipment.

Probably, and company that services oxygen or oxygen concentrators would also service CPAPs and BiPAPs (though maybe not the other way around). If you live in the U.S., it's probably illegal for them to change your machine without a prescription. Of course, you can change it yourself (perhaps technically illegal, but unenforceable).

Penguinlover323 wrote:I have used CPAP and BiPAP for several years now. <snip>
I was sent to the hospital's sleep center to have my pressure changed years ago. I was told that they could adjust it the one time but in the future I needed to have my BiPAP pressure changed at location I received it. This doesn't make sense since I own my device a Respironics Auto BIPAP. Has anyone else heard of this procedure before? I live in IL.

This likely has to do with money ie. lack of a Dr.'s Order + billable code means no money for their time.

Penguinlover323 wrote:Does anyone know if these devices are able to have setting changed online?

Yes if it has a modem, not online but remotely via cell signal.

Penguinlover323 wrote:I was told at hospital that the home healthcare equipment must be serviced by company patient received it. It doesn't make sense.

Learn to change it yourself. Problem solved.

D.H. wrote:Of course, you can change it yourself (perhaps technically illegal, but unenforceable).

There is no "technically illegal". There is no law anywhere that says the patient is breaking the law if they change the settings on their machine.
Doesn't exist anywhere so there is no perhaps. There is no prohibition directed at the patient in terms of setting changes on these machines.

. wrote: (perhaps technically illegal...).

only to the terminally ignorant.