Good news about Missing Data on Respironics M

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BrianT
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Good news about Missing Data on Respironics M

Post by BrianT » Tue Jan 08, 2008 6:57 pm

After waiting for 20 minutes to talk to a "technical specialist for Encore Software" I was informed that there are "no known issues with missing data" related to the "M" series C-PAP and Bi-PAP machines.
I was also told that as a consumer I am supposed to get "support" from my DME!
If you call any of the online dealers (like the sponsor of this forum) they politely tell you that the Encore Viewer Software that they sell is only supported by Respironics, and Respironics tells you to talk to the people that sold the software. In other words, the software is not supported by anyone.
I'm glad I've gotten to the bottom of this I feel much better now knowing that there simply is no problem.
Brian


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GumbyCT
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Re: Good news about Missing Data on Respironics M

Post by GumbyCT » Tue Jan 08, 2008 7:00 pm

BrianT wrote:I'm glad I've gotten to the bottom of this I feel much better now knowing that there simply is no problem.
Brian
Done - now wasn't that easy?

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6PtStar
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Post by 6PtStar » Tue Jan 08, 2008 7:01 pm

Well, I'm glad you got to the bottom of that!!

Jerry

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Slinky
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Post by Slinky » Tue Jan 08, 2008 7:03 pm

And we're supposed to believe Respironics (w/their vested interest) and the DME's???

Yeah sure. Uh huh. Yep. I've got a bridge in Arizona ....


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jules
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Post by jules » Tue Jan 08, 2008 7:05 pm

Oh, the London Bridge?
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Slinky
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Post by Slinky » Tue Jan 08, 2008 7:10 pm

Yep, w/the Mighty Mac in reserve!

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Women are Angels. And when someone breaks our wings, we simply continue to fly.....on a broomstick. We are flexible like that.
My computer says I need to upgrade my brain to be compatible with its new software.
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