Aussie Hose Problems

RosemaryB · Post by **RosemaryB** » Tue Oct 16, 2007 5:18 pm

Help, I'm being drowned!

When I first started treatment in April, I got 2 Aussie hoses, one for a backup. I used one and it worked fine. However, I was suspecting it might be leaking air so thought I'd try the other one. The new one doesn't seem to be heating. It doesn't feel warm like the other one and I'm drowning . Anyone know what might cause one to not heat very much, if at all?

The second question regards the power block. I dropped one and it broke . So I went to Radio Shack today to pick up a comparable one. I took the power block with me and told them I wanted a comparable one. The one that SleepZone sent me Says 12V AC 1000mA. The Radio Shack model says "12V AC 1500mA." The Radio Shack Guy swore it wouldn't matter, but before using it, I thought I'd ask some of the experts here.

I'd appreciate knowing, since I don't want to melt my hose or anything. Any info is appreciated!

6PtStar · Post by **6PtStar** » Tue Oct 16, 2007 7:04 pm

Should not make any difference. Just because a power supply has the capacity to go higher the wnit will determine how much current it takes to run.

Snoredog · Post by **Snoredog** » Tue Oct 16, 2007 8:03 pm

My last aussie hose came with a 12VDC 1000ma power supply, as in Direct Current, not AC as in Alternating current.

I didn't use it because 12 volt supply makes it too warm for me. So I used a Linksys power supply off of an old router, it is 9VDC and 800ma, a much smaller power supply.

If the plug isn't sized properly (like the center of the plug is too large, the center pin on the hose won't make an electrical contact). So to solve that problem you take a needle-nose pliers or small screw driver and "bend" the center pin on the plug pigtail on the hose a tiny bit "off-center", then it should make contact with the inside of the plug on the power supply.

You can get a power supply to fit in the plug but if the center hole is too large it may not make contact.

To check your hose to find out if it is burned up or "open", you take a ohm meter and measure across the pin and ground on the plug (may have to use some paper clips on the meter to probe inside that plug), but if the hose is still good it should measure about 13 Ohm's at the plug.

RosemaryB · Post by **RosemaryB** » Wed Oct 17, 2007 8:32 pm

Thanks for the useful information. I will use the supply that I got from RAdio Shack without worry.

I do think I'm going to try to bend that pin slightly, and see if that's the problem.

I'm also going to test the hose using an ohm meter once I can get to the store and get one. Thanks again for the great advice!

Bonnie · Post by **Bonnie** » Thu Oct 18, 2007 8:36 am

I had problem with my hose, not sure if it was the hose or the adapter. I thought the hose was not heating. Snoredog made the suggestion to take both to Radio Shack and have them tested. (turned out that it was another problem resolved) But a few weeks later I didn't think the hose was heating again and checked my connections which were OK. I went to Radio Shack with both, I had a less than competent clerk who couldn't get any readings on my adapter or on a new one and couldn't check the hose. I emailed the Aussie people who advised me of a way to check the hose. Put it in a plastic bag and plug it in. You will feel heat within minutes. I also found out there is a right way and a wrong way to plug in the "connecter" to the adaptor cord. Putting it in either way will fit but put it in the wrong way it can cause problems. After finding out the right way, I put a little peice of electircal tape to secure them together so I wouldn't accidently plug it in wrong way.

I'm happy to say all is working fine now but I am going to order another hose for a backup. With winter coming I don't want to be with out one!

ozij · Post by **ozij** » Thu Oct 18, 2007 8:52 am

Bonnie wrote: I also found out there is a right way and a wrong way to plug in the "connecter" to the adaptor cord. Putting it in either way will fit but put it in the wrong way it can cause problems. After finding out the right way, I put a little peice of electircal tape to secure them together so I

Could you be more specific ?

O.

DreamStalker · Post by **DreamStalker** » Thu Oct 18, 2007 9:11 am

ozij wrote:
Bonnie wrote: I also found out there is a right way and a wrong way to plug in the "connecter" to the adaptor cord. Putting it in either way will fit but put it in the wrong way it can cause problems. After finding out the right way, I put a little peice of electircal tape to secure them together so I
Could you be more specific ?

O.

... as in more details of the "right" way

RosemaryB · Post by **RosemaryB** » Thu Oct 18, 2007 2:28 pm

I would like to know the right way, too, Bonnie .

Thanks.

elliejose · Post by **elliejose** » Thu Oct 18, 2007 2:42 pm

I also found out there is a right way and a wrong way to plug in the "connecter" to the adaptor cord. Putting it in either way will fit but put it in the wrong way it can cause problems. After finding out the right way, I put a little peice of electircal tape to secure them together so I wouldn't accidently plug it in wrong way.

Do tell, Please! I hate to unplug mine, because sometimes I have trouble getting it to heat. I must be doing it the wrong way but can never figure the difference.

Bonnie · Post by **Bonnie** » Fri Oct 19, 2007 5:48 pm

On the box that the adapter came in there is instructions telling you to make sure you plug the adapter connector into "whatever" the correct way. In our case it is the connecter piece that attaches to the hose. The box doesn't have very good instructions. I found out the right way when I put the hose in a plastic bag to test for heat. The two prongs that go into the adapter cord will fit either way. Only one way made mine heat. When I found out the way it was inserted caused the hose to heat that was when I placed a piece of tape on it to kep it correct. I have always unplugged my hose right by the hose and left the adapter plugged in. Sometimes the connector stayed on the hose connection and sometimes it stayed on the adapter cord. If it worked one night and you unplug it leaving the connector on the adapter cord and plugged in back in the next night and it didn't work, it was probably plugged in "backwards".

I hope this explaination helps.

RosemaryB · Post by **RosemaryB** » Fri Oct 19, 2007 8:07 pm

[quote="Bonnie"]On the box that the adapter came in there is instructions telling you to make sure you plug the adapter connector into "whatever" the correct way. In our case it is the connecter piece that attaches to the hose. The box doesn't have very good instructions. I found out the right way when I put the hose in a plastic bag to test for heat. The two prongs that go into the adapter cord will fit either way. Only one way made mine heat. When I found out the way it was inserted caused the hose to heat that was when I placed a piece of tape on it to kep it correct. I have always unplugged my hose right by the hose and left the adapter plugged in. Sometimes the connector stayed on the hose connection and sometimes it stayed on the adapter cord. If it worked one night and you unplug it leaving the connector on the adapter cord and plugged in back in the next night and it didn't work, it was probably plugged in "backwards".

I hope this explaination helps.

Bonnie · Post by **Bonnie** » Fri Oct 19, 2007 9:11 pm

Rosemary,
I bought my hose 2 years ago, they didn't supply the adapter then. I bought an adapter from Radio Shack. You might want to email the Aussie people and ask if their set up had a right and wrong way to plug in.

I should have remembered current hoses come with their own adapter. I seem to remember reading a while back the some people still use the Radio Shack adapter instead of the one that comes with the hose.

If you email the Aussie people keep us posted on their reply.

RosemaryB · Post by **RosemaryB** » Fri Oct 19, 2007 9:32 pm

[quote="Bonnie"]Rosemary,
I bought my hose 2 years ago, they didn't supply the adapter then. I bought an adapter from Radio Shack. You might want to email the Aussie people and ask if their set up had a right and wrong way to plug in.

I should have remembered current hoses come with their own adapter. I seem to remember reading a while back the some people still use the Radio Shack adapter instead of the one that comes with the hose.

If you email the Aussie people keep us posted on their reply.