Redux: Soyala FF mask

[Vader]

Inspired by a tip offered here by Snoredog, I decided to contact Somnotech about problems with their FF Soyala mask. I’m glad to say that they were very understanding of my plight in regard to not having luck with their medium size FF mask (as suggested by their sizing guide)
Somnotech was quite accommodating in their customer service, so I took a second look at the Soyala FF mask, seeing that they were willing to send me a size large replacement for my medium.

Actually I now feel somewhat guilty for trashing that mask previously on this message board -because I can honestly say that giving this mask a second chance was one of the best things I’ve done for my OSA treatment. I’ve used the large size for 6 nights and there has been a whole world of difference compared to the medium size that I tried previously.

If any of you have tried the Soyala FF and failed, I would strongly suggest looking into seeing whether the sizing is the problem.
No doubt about it, Somnotech (in my opinion) was initially at fault here, but I give their customer service dept. much credit for remedying the situation, and restoring my faith in the quality of their products. For me, this is much more in line with the high expectations that I originally had for this mask when it first came out a few months ago.

Until now I was very eager to check out the overpriced Resmed Quattro, (is that redundant?) but based on what I’ve been reading here, I don’t think that will be necessary.

[track]

I didn't have much luck the first time around so I chopped up the silicone part of the mask to relieve some pressure on the nose. It eventually split and became worthless so I ordered a new one. So far I have found it to be almost leak proof and very comfortable....at pressures of 12-14. As an added benefit my AI numbers are better with the soyala than with the UMFF. I use both a large in the soyala and the UMFF. I have a resmed machine and when I set it on standard for mask type I have been getting a leak rate of .04 L/s....which is very good.

[Snoredog]

yep their customer service is pretty good, much better than that other company when you call.

I'm still using mine when I'm not using the nasal.

[Vader]

I didn't have much luck the first time around so I chopped up the silicone part of the mask to relieve some pressure on the nose. It eventually split and became worthless so I ordered a new one. So far I have found it to be almost leak proof and very comfortable....at pressures of 12-14. As an added benefit my AI numbers are better with the soyala than with the UMFF. I use both a large in the soyala and the UMFF. I have a resmed machine and when I set it on standard for mask type I have been getting a leak rate of .04 L/s....which is very good.

Glad to hear the mask is working for you, Track.
In my case, I take a medium in the Ultra Mirage FF, but a medium Soyala FF is too small for me. In fact, I would say that that my large Soyala measures up pretty close to the Medium UMFF.

Also, I don’t know if I’m just imagining this or what, but the silicone on my new Soyala FF seems a bit softer than the previous one. I wish I still had the old one to compare the new one to, so I would know for sure. It sure does hold a good seal too. Anyway, I do like this mask a lot.

[dieselgal]

Does Soyala only have a full face mask?

[ddpelp]

no they have had nasal masks

[cwsanfor]

Cool, a new mask. I've been needing one.

[Vader]

Does Soyala only have a full face mask?

The Soyala comes in a nasal mask and also a full face version. They are made in Germany and distributed by Somnotech in the USA.
Some would say the nasal version is superior to the FF version, but I have used both and they are great cpap masks.
The nasal Soyala is ultra compact, very quiet and comfortable. I've come to prefer it over any other nasal mask out there, and I've tried quite a few.