Any fix for "missing" data in MyEncore? w/Encore p

WilsonVilleUSA · Post by **WilsonVilleUSA** » Tue Oct 17, 2006 6:14 pm

I have recently gotten an Respironics Remstar Auto M Series w/C-fles. I also upgraded to Encore Pro 1.6.

I am having the same problem others are reporting with "missing" data in the charts.

Any word on a fix for this?

These are the charts with missing data:

APAP/CPAP Pressures (Blank with range of 0-1.2)
Daily Leak (Blank with range of 0-1.2)
Variable Breathing (says "No data available")
Seconds in Apnea (says "No data available")
Av Apnea duration (says "No data available")

I get a apnea count, but no time. I exported my Encore pro data to MS Access and the data is there, so it seems to be a problem with how MyEncore manages the data.

I searched atround before posting, but not finding anything helpful.

jskinner · Post by **jskinner** » Tue Oct 17, 2006 6:32 pm

WilsonVilleUSA wrote: Any word on a fix for this?

Nope no fix for this that I am aware of. I PMed the author sometime ago but he didn't respond. He may not be checking his messages on this forum. If anyone knows how to contact him please let me know.

Guest · Post by **Guest** » Wed Oct 18, 2006 9:52 am

Same problem with me (M Auto w/ cflex is the machine I have). Even without the missing charts in myencore I find it very helpful. Maybe there will be a fix at some point.

SelfSeeker · Post by **SelfSeeker** » Thu Oct 19, 2006 6:10 am

WilsonVilleUSA, thanks for starting this topic.

I kept thinking I did something wrong.

I noticed that we are all using the an M series machine.

DailyPressures
Daily Leak
Variable Breathing (says "No data available")
Seconds in Apnea (says "No data available")
Av Apnea duration (says "No data available")

I will keep searching maybe there was a correction somewhere.

tmaiberger · Post by **tmaiberger** » Thu Oct 19, 2006 6:53 am

If you find a fix, can you put it in a new thread. I have the same problem (M Auto machine).

tm

jskinner · Post by **jskinner** » Fri Oct 20, 2006 11:10 am

I've made an interesting discovery. I've been trialling a REMStar Auto the last few nights and to my surprise most of the missing charts in MyEncore have now started showing up.

So it appears that MyEncore works with an REMstar Auto but not the REMstar M Series Pro. (at least for me)

Does anyone not have it work with an Auto or having it working with a Pro? (to disprove my theory)

greyhound · Post by **greyhound** » Fri Oct 20, 2006 12:02 pm

The missing data problem is related to the M Series. If you've got the older Remstar Auto, you wouldn't experience the problem.

Goofproof · Post by **Goofproof** » Fri Oct 20, 2006 1:21 pm

With the older, heaver, ugly, Remstars, all that extra weight hold the data in. Jim

jskinner · Post by **jskinner** » Fri Oct 20, 2006 1:27 pm

greyhound wrote:The missing data problem is related to the M Series. If you've got the older Remstar Auto, you wouldn't experience the problem.

Ahh that makes sense.

Does anyone have MyEncore fully working (it partially works) with an M Series? I expect not.

Wulfman · Post by **Wulfman** » Fri Oct 20, 2006 1:37 pm

Goofproof wrote:With the older, heaver, ugly, Remstars, all that extra weight hold the data in. Jim

They're not "ugly"......you can't see them in the dark when your eyes are closed.... (like some other circumstances I can think of)
Yet another reason to hang onto some older technology.....you can read the data from them. Kinda like MS-DOS.....maybe not as glamorous as Windows, but was easier to see the data and reload if necessary.

Den (Silly me, living in the past.....)

greyhound · Post by **greyhound** » Fri Oct 20, 2006 2:06 pm

Let's just call it the classic look.

Machine	Mask

Any fix for "missing" data in MyEncore? w/Encore p

Any fix for "missing" data in MyEncore? w/Encore p

Re: Any fix for "missing" data in MyEncore? w/Enco