Cleveland clinic Home Care
Cleveland clinic Home Care
Recently I was diagnosed with osa and given a very basic none data machine from Cleveland clinic. I have not had the machine 7 days and am wondering what kinda of success I will have getting a data enabled one? Is there a return period?
Re: Cleveland clinic Home Care
It's usually 30 days, but you must talk to them, not us.
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- chunkyfrog
- Posts: 34413
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Re: Cleveland clinic Home Care
If it is a rental, just take it back and demand a full data model.
I thought CC was one of the "good" places! I guess not!
I thought CC was one of the "good" places! I guess not!
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Re: Cleveland clinic Home Care
I got my machine from Cleveland Clinic home are as well but they gave me a machine with data. I just got it back in February. I would be questioning them about this.
Machine: Philips Respironics, system one REMstar Auto A-FlEX 560
Humidifier: Philips Respironics system one heated humidifier
Mask: Mirage Quattro (full face)
Software: Philips Respironics sleepmapper
Humidifier: Philips Respironics system one heated humidifier
Mask: Mirage Quattro (full face)
Software: Philips Respironics sleepmapper
Re: Cleveland clinic Home Care
I will call tomorrow, I was just asking to see what battle I might have. Thanks for the responses.
Re: Cleveland clinic Home Care
I got mine from the Cleveland Clinic also...jskala wrote:Recently I was diagnosed with osa and given a very basic none data machine from Cleveland clinic. I have not had the machine 7 days and am wondering what kinda of success I will have getting a data enabled one? Is there a return period?
What exact machine did you get? Are you sure that it is a brick?
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Re: Cleveland clinic Home Care
I have a Remaster 220pBill44133 wrote:I got mine from the Cleveland Clinic also...jskala wrote:Recently I was diagnosed with osa and given a very basic none data machine from Cleveland clinic. I have not had the machine 7 days and am wondering what kinda of success I will have getting a data enabled one? Is there a return period?
What exact machine did you get? Are you sure that it is a brick?
Re: Cleveland clinic Home Care
Oh that is a brick... shame on them for giving you a brick...jskala wrote:I have a Remaster 220pBill44133 wrote:I got mine from the Cleveland Clinic also...jskala wrote:Recently I was diagnosed with osa and given a very basic none data machine from Cleveland clinic. I have not had the machine 7 days and am wondering what kinda of success I will have getting a data enabled one? Is there a return period?
What exact machine did you get? Are you sure that it is a brick?
call them first thing Monday morning and tell them that you don't want the machine.. Accept nothing less but one with full data capabilities..
i would shame them for what they gave you.. I would also notify your doctor.
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Last edited by Bill44133 on Sun Jul 27, 2014 1:01 pm, edited 1 time in total.
Re: Cleveland clinic Home Care
and by the way it is remstar 220
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- BlackSpinner
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Re: Cleveland clinic Home Care
Call your insurance first and find out who is in network. If there are others then you have a more powerful hand. You can let it be known you will buy else where if you can't get what you want. Make sure you get a copy of your prescription from your doc, you need it anyway if you travel in case of emergencies.
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- chunkyfrog
- Posts: 34413
- Joined: Mon Jul 12, 2010 5:10 pm
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Re: Cleveland clinic Home Care
I would blame autocorrect for adding the "a".
I don't always catch the changes that my computer makes in its unending campaign to ---(whatdidisay?!
It took me a while to figure out how to add a new word to my dictionary. longer than I care to repeat.
I don't always catch the changes that my computer makes in its unending campaign to ---(whatdidisay?!
It took me a while to figure out how to add a new word to my dictionary. longer than I care to repeat.
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Re: Cleveland clinic Home Care
Thanks for the help guys. I have good insurance to the point that I don't have to pay for the unit out of pocket at all. I will call clinic first thing Monday morning.
Re: Cleveland clinic Home Care
Remstar 220.
That's the System One SE 60 series. Optional heated hose.
https://www.cpap.com/productpage/pr-sys ... chine.html
Basic entry level machine even below the 260 model.
Manual altitude adjustment instead of automatic and probably some other missing features.
I have seen some promo material touting CFlex like it was the latest, greatest thing since sliced bread with the SE machines....big whoopie...CFlex has been around for 8 to 10 years I think. For sure with the Legacy series machines which were discontinued in 2007.
It's a brick and a very basic brick at that.
That's the System One SE 60 series. Optional heated hose.
https://www.cpap.com/productpage/pr-sys ... chine.html
Basic entry level machine even below the 260 model.
Manual altitude adjustment instead of automatic and probably some other missing features.
I have seen some promo material touting CFlex like it was the latest, greatest thing since sliced bread with the SE machines....big whoopie...CFlex has been around for 8 to 10 years I think. For sure with the Legacy series machines which were discontinued in 2007.
It's a brick and a very basic brick at that.
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Re: Cleveland clinic Home Care
Let us know how it goes..jskala wrote:Thanks for the help guys. I have good insurance to the point that I don't have to pay for the unit out of pocket at all. I will call clinic first thing Monday morning.
I wish you well
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Re: Cleveland clinic Home Care
Look on my blog below for a post called "Help, I'm stuck with a Brick."
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Taming the Mirage Quattro http://tinyurl.com/2ft3lh8
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Don't Pay that Upcharge! http://tinyurl.com/2ck48rm
Taming the Mirage Quattro http://tinyurl.com/2ft3lh8
Swift FX Fitting Guide http://tinyurl.com/22ur9ts
Don't Pay that Upcharge! http://tinyurl.com/2ck48rm