water in RemStar M series CPAP

[Guest]

Last evening I picked up my RemStar Pro M series CPAP to move it to the other side of the dresser. When I did this, about 2 ounces of water dribbled out of the bottom of the unit. The water chamber was not in at the time. Somehow water had collected in the enclosure and drained out the holes in the bottom when I tilted the device by picking it up.

Its a new machine (about 2 months) and I've never spilled humidifier water on it or anything like that. The only cause I can think of is that the two part water chamber leaks into the unit. However, I've never noticed the outside of it being wet when I remove it each morning for cleaning.

Any thoughts?

[Linda3032]

The M series heated humidifier is notorious for having leaks. Someone else on the forum might be able to offer a link regarding that subject.

You should return the unit to your DME and request a new machine. Someone here has had to return his twice. It has a 2 year guarantee.

[Snoredog]

contact whomever you got the machine from for a new Humidifier tank, there is a band-aid recall on them from Respironics (they just haven't bothered to tell anyone). They should replace the tank for FREE. Keep the old one, use it for a door stop.

What happens:
The tank leaks, it runs down square holes next to the heating element inside the humidifier housing. Removing the tank before moving does not help as the leaked water remains "inside" the housing with the electrical components, the water then runs out of the housing when you tip it out the slotted air hole you see on the underside about center of where the machine is.

To separate the machine from the humidifier housing, you hold down with your left hand on the humidifier and put your right hand under the lip about 1/2" up from the bottom on the machine and lift up firmly. This separates the two, if you want to use the machine without the humidifier you have to install the port adapter on the back of the machine to connect the hose.

HOW this does NOT pose an electrical shock hazard for patients I do not know. I suspect the FTC is probably putting its recall case together to force them to take action to rectify the problem as we type.

You seen that Use Propane TV commercial where water and electric don't mix, not only does it not mix it also corrodes electrical connections and components. So once the water is in there things are corroding away shortening the life of your humidifier. If the FTC don't get them now, they will surely get them later. I suspect they have the Respironics design team handling this problem

[harryoh]

My humidifier has leaked (signicantly) onseveral occasions. (remstar-auto m series) I assumed I was doing something wrong !! Duh ! I guess I can assume it is a design flaw and return for new one with no hassle ?? Harry

[Guest]

Thank you for the feedback. I have called my DME and left a message explaining the problem. Haven't heard back from them yet - how typical.

[Linda3032]

Guest, here is one thread regarding the humidifier leaks. It has been a known defect and the humidifier tanks have been replaced. So, don't let your DME tell you otherwise. And I assume the water didn't get into your cpap machine.

http://tinyurl.com/39khns

[birdshell]

Here is another discussion of the M Series Humidifier leaks:

Click Here for a Thread on M Series Humidifier Leaks

[Goofproof]

I suspect they have the Respironics design team handling this problem

Is that going to ge assigned to the missing data team, or to The Encore Pro upgrade team.

They can't assign it to the "Classic" "Tank" problem repair team, as since there were no problems, they were laid off. Jim