Encore Pro questions...

dllfo · Post by **dllfo** » Sat Sep 16, 2006 12:32 pm

When I put the smartcard in, I click on "download data" - - - a box always pops
up "Enter Interaction Details" and it asks if the card is being returned to the same person.

Anyone found a way to eleminate this nusiance box?

2) Why is it...If you want last nights data, you have to go in and specify a date range, then the numbers we type in do not make sense. For last night, I went to bed at 11pm on the 15th of Sept. and woke up at about 6:30am on the 16th of Sept.

For the machine, I have to type in a start date of 9-16-2006 and the end date of 9-16-2006. In reality, I started on the 15th and got up on the 16th. The people who wrote this program are pretty smart, it makes me wonder where I might have missed something. Not a major thing, but I wonder if I am reading something wrong.

I don't want to nitpick the program writers, when I see something that does not make sense it is usually me that is wrong.

krousseau · Post by **krousseau** » Sat Sep 16, 2006 4:32 pm

ENCORE PRO is for pros-for docs and sleep clinics to manage large groups of XPAP patients. Respironic does not sell-nor do they provide customer service to individual patients. We don't need that box-clinics/offices do.

gecko1977a · Post by **gecko1977a** » Sat Sep 16, 2006 4:55 pm

the reason for the date thing is cause encore pro goes from noon to noon

krousseau · Post by **krousseau** » Sat Sep 16, 2006 5:25 pm

The time/date thing. You can set the program to the time you want your day to start.
I set mine 8PM to 8 PM

I went to bed at 11 PM (3rd hour of the day) Sept 14-I got up at 6 AM (10th hour) on Sept 15. It gets reported in the day that began Sept 14. When I download on Sept 18 if I only want to print out Sept 14 just that number goes in. If you end the report Sept 15 it gives the sleep period that starts at 8 PM Sept 15 too. This way the device doesn't miss the day if I don't go to bed until 1 AM on the 16th (that would be the 5th hour of the day that began Sept 15 even though I didn't go to sleep on the 15th. And it makes sense since if you are printing out reports for a large number of patients you don't want to be printing out excess info.

Hope that helps because I think I confused myself

quilterB · Post by **quilterB** » Sat Sep 16, 2006 5:32 pm

yes that was confusing, but I am easily confused. I am going to go back and figure it out. My problem now is that I just installed MYEncore but it keeps saying that it can't find Encore Pro. It is there because I have used it for a week. I have uninstalled and reinstalled the MyEncore 2 times, but still nothing.

quilterB · Post by **quilterB** » Sat Sep 16, 2006 5:40 pm

Krousseau, where in the Encore Pro program do you go to change the time settings?

Goofproof · Post by **Goofproof** » Sat Sep 16, 2006 6:44 pm

Open Encore Pro, Click on patient,Upper left hand edit demographics, set time of day, I use 10 Pm, but go to bed 1 am. after change click on apply.

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Goofproof · Post by **Goofproof** » Sat Sep 16, 2006 6:50 pm

For MyEncore to work, you MUST USE version 15b7, It doesn't matter how many times you install the wrong version it won't work with the newer versions of Encore Pro. Jim

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Here's the link:

http://lewiston.mit.edu/myencore/myencore15b7.msi

Best wishes,

Den

krousseau · Post by **krousseau** » Sat Sep 16, 2006 7:24 pm

The start of day is on the patient home page under Common Tasks, Edit Demographics, last item in the section with patient's name

OK I'll put the date thing anouther way lets use Sept 14, 15, and 16;
I've set my day to start at 8 PM-that would be the first hour of the day
The day goes for 24 hours ending at 7:59 PM on the 15th.
If I go to bed at 11 PM Sept 14 that is the 3rd hour of the day that started Sept 14
I get up at 6 AM the 15th by the calendar but for Encore it would be the 10th hour of the day that started Sept 14.
At 7:59 PM Encore's Sept 14th is over and at 8 PM Sept 15th starts as far as Encore is concerned-because I set it that way.
So I'm reading a good mystery and don't go to bed until 1 AM. By the calendar that would be the 16th but for Encore it is the 5th hour of the day that started Sept 15th.
Encore was written to consolidate the nights's sleep into one session. If the the date changed at midnight like the normal time/date cycle my usual 11 PM to 6 AM night of sleep would get reported on different days and that green block would be split into a block from midnight to 6 AM then another smaller block from 11 pm to midnight for each day
Again I think that the software also works that way because it is generally used with large groups of patients. They can set all their patients to one time to start the day or "sleep period", not lose data, and print eveyone's report out easily. They probably une noon to noon to accomodate napping and different bedtimes.

Goofproof · Post by **Goofproof** » Sat Sep 16, 2006 8:16 pm

krousseau wrote: They probably une noon to noon to accomodate napping and different bedtimes.

I read that whole thing, and you made my head hurt. Don't do that, I'm old and worn out!

I set my start of day at 2 to 3 hours before bedtime, I have noticed some prople posting their charts where their day is split over two. It only matters that you get all the data for one day, your recording day doesn't start until you hose up, the time just need to reflect getting all the data in one cycle.

OH! My head still hurts, and it's too late for coffee. Jim

quilterB · Post by **quilterB** » Sat Sep 16, 2006 9:06 pm

Where do you get version 15b7? That is not the version that comes up when I check on cpap.com.

Guest · Post by **Guest** » Sat Sep 16, 2006 9:15 pm

quilterB wrote:Where do you get version 15b7? That is not the version that comes up when I check on cpap.com.

Derek, the author of MyEncore, gave cpaptalk.com readers the link to his most updated version. (Goofproof supplied the link to this version in his post 4 posts up from this one.)

Goofproof · Post by **Goofproof** » Sat Sep 16, 2006 9:46 pm

As I have said before, to no avail, it would be nice to remove the old outdated link, and replace it with the correct one, but I guess they like confusion. No need to have outdated info, if you can no longer buy the outdated version of Encore Pro. Jim

On the other hand it does raise the post counts trying to help correct peoples problems.

krousseau · Post by **krousseau** » Sat Sep 16, 2006 10:08 pm

The recording day starts when you set it to start-the timeline on the compliance printout (Page 2 of the detailed report) starts at the time you set and there are 24 little hour marks in the timeline-the green blocks on the compliance printout start at the time you hose up. My timeline starts at 20 and the green blocks are staggered around 23 since I aim for an 11 PM hose up.

Does your head feel better now????

PS if you take a nap the next day at 1-2 PM you'll have another little green block between mark 13 & 14.
And of course Encore really does know what date it is by the calendar-this is just to keep those blocks of sleep time together

dllfo · Post by **dllfo** » Sat Sep 16, 2006 10:54 pm

You two are having way too much fun with this.......reminds me of high school when the smart kids knew the answers and the rest of us pretended we understood......

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