archangle,archangle wrote:That's why the right terminology is so important. Escape and AutoSet are both ResMed S9 models. And watch out for the dreaded S9 Escape Auto, which isn't the same as the S9 AutoSet. And if they say S9 "Auto" like lots of people do, it might be the AutoSet, or the Escape Auto.Luthie2006 wrote:This is EXACTLY WHAT HAPPENED TO ME. When I was one day new, I wrote on this site and I believe it was Pugsy that told me that I got sold a "brick." I had no idea what a brick was, but realized also I received an ESCAPE instead of an ResMed S9. Luckily, I was able to exchange this just in time and I received a RES MED S9 the next day. Just today, my sleep clinician told me that there is an investigation going on with this from 6 weeks ago, that I was supposed to not receive an ESCAPE but did. Interesting, I wonder why this happens so often.
I think you've hit nail on the head: A significant problem that allows the shadier DMEs to get away with a lot of "bait and switch" is the fact that a lot of people don't describe the equipment they are shopping for accurately. It's important when you are shopping for that first machine to know the full make and model names (and model numbers) of the machines that are acceptable and are not acceptable.
And it's important to NOT use "vague" terms like "S9 Auto" or "Resmed Auto" since the S9 Escape Auto DOES satisfy the meaning of those phrases: The S9 Escape Auto is indeed an APAP in the S9 line and it is made by Resmed. It's just that folks around here, including me, think the S9 Escape Auto is an overpriced piece of shit since it doesn't record all the efficacy data that the (slightly) more expensive S9 AutoSet does.
Same thing happens on the PR side, by the way: Most newbies think the phrases "Remster with C-Flex Plus" and "Remstar Plus with C-Flex" mean the same thing. But they're both "vague" references to specific machines, one of which is a brick and one of which is not:
- "Remstar Plus with C-Flex" tells the DME that a PR System One REMstar Series 60 Plus CPAP with C-Flex (model 260) is "ok". And the model 260 is a BRICK even though it's got that magic word "Plus" in its name that indicates that it does something "extra".
- "Remstar with C-Flex Plus" is a vague reference to a PR System One REMstar Series 60 Pro CPAP with C-Flex+ (model 460), which is the full efficacy CPAP in the PR line-up. But the description is vague enough that a shady DME is going so see that written word "Plus" and decide that the PR System One REMstar Series 60 Plus CPAP with C-Flex (model 260) is good enough.