PRIVATE MESSAGES broken - please help asap

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Tigerlily
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PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 11:35 am

I don't see any place to contact admins. I really, really need to access my private messages asap! And of course it's broken. Is it just me or is it broken for everyone?

Here is a screen capture of the message I get:

Image

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Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
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~ Tigerlily ~

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johnnygoodman
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Re: PRIVATE MESSAGES broken - please help asap

Post by johnnygoodman » Tue Aug 13, 2013 11:37 am

Howdy,

Looks like an over aggressive security filter. We are doing some back end work in that area today. I've alerted IT.

Johnny

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Tigerlily
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Re: PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 11:46 am

Thank you. I hope it's back up soon, I promised to ship something today and the address is in my pm's.

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: DreamStation Heated Humidifier
Additional Comments: Pressure: 11 , OSCAR software
~ Tigerlily ~

john.nelson
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Re: PRIVATE MESSAGES broken - please help asap

Post by john.nelson » Tue Aug 13, 2013 12:59 pm

Hello, Tigerlily. Thank you for posting the error message. Ordinarily, that's extremely helpful in trouble-shooting things like this. Unfortunately, I am unable to duplicate this issue.
Can you please paste in the full URL that you were trying to load. Also, please tell us about your operating system (Windows, MacOS, etc.) and version, and the browser (including version) you were using.
Thanks.

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Tigerlily
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Re: PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 1:30 pm

It's up and running now - yay! So, were good to go. Thanks for the response.

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: DreamStation Heated Humidifier
Additional Comments: Pressure: 11 , OSCAR software
~ Tigerlily ~

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Todzo
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Location: Washington State U.S.A.

Re: PRIVATE MESSAGES broken - please help asap

Post by Todzo » Tue Aug 13, 2013 1:37 pm

Silly question. Were you at your normal place, or were you at a coffie shop (or other public enviornment for WiFi)? Sometimes the public connections are bogus, an attempt to gather information for nefarious purposes.

If I were you I would do a full virus scan. Being me, I might consider an OS re-load (easy for me since I use bare metal backups from fast drives).

It looks like the efforts to protect you and us were successful. Kudos to the IT team!!

Todzo
May any shills trolls sockpuppets or astroturfers at cpaptalk.com be like chaff before the wind!

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49er
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Re: PRIVATE MESSAGES broken - please help asap

Post by 49er » Tue Aug 13, 2013 1:43 pm

Todzo wrote:Silly question. Were you at your normal place, or were you at a coffie shop (or other public enviornment for WiFi)? Sometimes the public connections are bogus, an attempt to gather information for nefarious purposes.

If I were you I would do a full virus scan. Being me, I might consider an OS re-load (easy for me since I use bare metal backups from fast drives).

It looks like the efforts to protect you and us were successful. Kudos to the IT team!!

Todzo
Todzo,

I was at my computer at home and the same thing happened. It sounds like there was an IT issue on cpap.com's end that seems to have been resolved.

49er

wardmiller
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Location: Upstate New York

Re: PRIVATE MESSAGES broken - please help asap

Post by wardmiller » Tue Aug 13, 2013 2:15 pm

I just had a somewhat similar problem. I received an email notification someone had posted to a thread I'm following. When I clicked on the link in the email, I got a message from cpaptalk saying the message does not exist. But when I logged on normally and searched for the thread, I found it. Hmmmm.

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Todzo
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Re: PRIVATE MESSAGES broken - please help asap

Post by Todzo » Tue Aug 13, 2013 2:16 pm

49er wrote:
Todzo wrote:Silly question. Were you at your normal place, or were you at a coffie shop (or other public enviornment for WiFi)? Sometimes the public connections are bogus, an attempt to gather information for nefarious purposes.

If I were you I would do a full virus scan. Being me, I might consider an OS re-load (easy for me since I use bare metal backups from fast drives).

It looks like the efforts to protect you and us were successful. Kudos to the IT team!!

Todzo
Todzo,

I was at my computer at home and the same thing happened. It sounds like there was an IT issue on cpap.com's end that seems to have been resolved.

49er
Alas in my quick scan of the answers I missed the jonneygoodman post.

As one with an interest in computer security I do find myself perhaps a bit paranoid. But, that does not mean they are not after me (and you for that matter).

Have a great week!

Todzo
May any shills trolls sockpuppets or astroturfers at cpaptalk.com be like chaff before the wind!

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Tigerlily
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Re: PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 2:28 pm

Todzo wrote:Silly question. Were you at your normal place, or were you at a coffie shop (or other public enviornment for WiFi)? Sometimes the public connections are bogus, an attempt to gather information for nefarious purposes.

If I were you I would do a full virus scan. Being me, I might consider an OS re-load (easy for me since I use bare metal backups from fast drives).

It looks like the efforts to protect you and us were successful. Kudos to the IT team!!

Todzo
Oh yeah, I was at my normal place (cushy chair in my living room drinking my coffee)

I'm just thankful it was fixed quickly so I could ship the humidifier out today - thanks guys!

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: DreamStation Heated Humidifier
Additional Comments: Pressure: 11 , OSCAR software
~ Tigerlily ~

123.Shawn T.W.
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Location: Cochise County AZ

Re: PRIVATE MESSAGES broken - please help asap

Post by 123.Shawn T.W. » Tue Aug 13, 2013 3:47 pm

Thank all!

My humidifier is on its way!

Two weeks without one is challenging ...
"I am a man of peace, but if war comes to my door it will find me home." - Winston Churchill

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Tigerlily
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Re: PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 4:02 pm

Sorry you had to wait so long for one. I shipped priority - so 1 or 2 days and you will have humidity.

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: DreamStation Heated Humidifier
Additional Comments: Pressure: 11 , OSCAR software
~ Tigerlily ~

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Tigerlily
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Re: PRIVATE MESSAGES broken - please help asap

Post by Tigerlily » Tue Aug 13, 2013 4:04 pm

PM's are down again...

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: DreamStation Heated Humidifier
Additional Comments: Pressure: 11 , OSCAR software
~ Tigerlily ~

123.Shawn T.W.
Posts: 748
Joined: Sun Jun 24, 2012 12:39 pm
Location: Cochise County AZ

Re: PRIVATE MESSAGES broken - please help asap

Post by 123.Shawn T.W. » Tue Aug 13, 2013 4:10 pm

Tigerlily wrote:PM's are down again...
I just checked ... And mine is working ... It shows that you have not opened my PM though ... Maybe a glitch on your end?

Unfortunatley I won't be home until sometime this weekend to enjoy my humidifier ...
"I am a man of peace, but if war comes to my door it will find me home." - Winston Churchill

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Pugsy
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Re: PRIVATE MESSAGES broken - please help asap

Post by Pugsy » Tue Aug 13, 2013 4:17 pm

5:15 PM....mine is down now also but it wasn't earlier when Tiger Lily was having the problem.
I am getting the same error message as was shown by Tiger Lily earlier.
Windows 7...use FireFox 23.0

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