Test User's Overview of Apnicure's Winx system

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Hockeyboy
Posts: 1
Joined: Thu May 25, 2017 11:27 am

Re: Test User's Overview of Apnicure's Winx system

Post by Hockeyboy » Thu May 25, 2017 11:46 am

I received a Winx machine in Jan 17 .

I tested it in comparison with my resmed airsense 10. As result of the test however I discovered the myAir app.
Once I started using the app to get feedback I was able to improve my use of Cpap dramatically and so I put the Winx unit away intending to send it back. However.... I still have it. Well past the trial date.

The few nights I used it I felt it would have been very helpful . But since I was now happy with Cpap the test did not go on.

I am willing to sell it for $500 including the accessories . I am pretty sure one can get new hoses mouthpieces etc from the mNufacturer .

I think this is a legitimate product and wish the manufacturer well.

srx

Re: Test User's Overview of Apnicure's Winx system

Post by srx » Tue Aug 01, 2017 2:19 am

Anyone know the process to return a winx within its 60 day trial period ? My calls are going unanswered and I'm fast approaching the trial end date... it hasnt worked out for me..

User avatar
Julie
Posts: 19907
Joined: Tue Feb 28, 2006 12:58 pm

Re: Test User's Overview of Apnicure's Winx system

Post by Julie » Tue Aug 01, 2017 3:32 am

Keep a record of your calls (if nothing else) to prove you've tried.

Guest

Re: Test User's Overview of Apnicure's Winx system

Post by Guest » Tue Aug 01, 2017 5:13 am

srx wrote:Anyone know the process to return a winx within its 60 day trial period ? My calls are going unanswered and I'm fast approaching the trial end date... it hasnt worked out for me..
File a dispute with your credit card. You did put it on a credit card right?

User avatar
chunkyfrog
Posts: 34385
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nebraska--I am sworn to keep the secret of this paradise.

Re: Test User's Overview of Apnicure's Winx system

Post by chunkyfrog » Tue Aug 01, 2017 7:10 am

Returns not possible, due to nobody at the phone.
Brilliant! (Sarcasm)

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

User avatar
Okie bipap
Posts: 3552
Joined: Thu Oct 15, 2015 4:14 pm
Location: Central Oklahoma

Re: Test User's Overview of Apnicure's Winx system

Post by Okie bipap » Tue Aug 01, 2017 9:54 am

You can send a certified letter with a return receipt card on it to the company. They will have to sign for the letter which would make it impossible to deny they received it. The date on your receipt is proof of when you sent the letter. Document your calls in the letter, and keep a photo copy of the letter.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Evora Full Face Mask - Fitpack
Additional Comments: IPAP 20-25, ps 4, OSCAR software
Growing old is mandatory, but growing up is optional.

AlanIn AZ
Posts: 12
Joined: Thu Jul 13, 2017 11:09 am
Location: Phoenix, AZ

Re: Test User's Overview of Apnicure's Winx system

Post by AlanIn AZ » Tue Aug 08, 2017 1:46 am

Hockeyboy wrote:
I am willing to sell it for $500 including the accessories . I am pretty sure one can get new hoses mouthpieces etc from the mNufacturer .

I think this is a legitimate product and wish the manufacturer well.
I'd be very interested in this option - sent you a PM - but not sure it has sent properly hasn't made in to my sent items yet.. still in the outbox

Alan

_________________
Mask: Zest Nasal CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Resmed S9 CPAP - I'd be interested in trying the Winx negative pressure system

User avatar
49er
Posts: 5624
Joined: Mon Jan 16, 2012 8:18 am

Re: Test User's Overview of Apnicure's Winx system

Post by 49er » Tue Aug 08, 2017 2:10 am

AlanIn AZ wrote:
Hockeyboy wrote:
I am willing to sell it for $500 including the accessories . I am pretty sure one can get new hoses mouthpieces etc from the mNufacturer .

I think this is a legitimate product and wish the manufacturer well.
I'd be very interested in this option - sent you a PM - but not sure it has sent properly hasn't made in to my sent items yet.. still in the outbox

Alan
If it is in the outbox, it means Hockeyboy hasn't yet read your message.

49er

srx

Re: Test User's Overview of Apnicure's Winx system

Post by srx » Tue Aug 08, 2017 4:30 am

thank you all - sent it back with a request receipt.. lets see.

User avatar
ChicagoGranny
Posts: 14454
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Test User's Overview of Apnicure's Winx system

Post by ChicagoGranny » Tue Aug 08, 2017 7:49 am

Hockeyboy wrote:I received a Winx machine in Jan 17 .

I tested it in comparison with my resmed airsense 10. As result of the test however I discovered the myAir app.
Once I started using the app to get feedback I was able to improve my use of Cpap dramatically and so I put the Winx unit away intending to send it back.
However.... I still have it. Well past the trial date.

The few nights I used it I felt it would have been very helpful . But since I was now happy with Cpap the test did not go on.

I am willing to sell it for $500 including the accessories . I am pretty sure one can get new hoses mouthpieces etc from the mNufacturer .

I think this is a legitimate product and wish the manufacturer well.
Doesn't that speak so highly of the importance of data and managing your own therapy? Don't depend on the medical professionals for much!

Image

User avatar
chunkyfrog
Posts: 34385
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nebraska--I am sworn to keep the secret of this paradise.

Re: Test User's Overview of Apnicure's Winx system

Post by chunkyfrog » Tue Aug 08, 2017 9:20 am

---And that was using the MyAir app, a poor third to Sleepyhead or Rescan! Feedback is essential!
It baffles me that cpap machines are ever distributed to patients without data and instructions for its use.
Even more amazing it is that the Winx is being sold without so much as a scrap of evidence
that it will work with a particular patient.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

User avatar
Okie bipap
Posts: 3552
Joined: Thu Oct 15, 2015 4:14 pm
Location: Central Oklahoma

Re: Test User's Overview of Apnicure's Winx system

Post by Okie bipap » Tue Aug 08, 2017 11:53 am

chunkyfrog wrote:---And that was using the MyAir app, a poor third to Sleepyhead or Rescan! Feedback is essential!
It baffles me that cpap machines are ever distributed to patients without data and instructions for its use.
Even more amazing it is that the Winx is being sold without so much as a scrap of evidence
that it will work with a particular patient.
The more they can keep the patients in the dark, the more important they are to the patient (job security). If you don't know better, you will settle for a low-end, non-data machine that maximizes their profit. As for the Winx, a sucker is born every second, and they are determined to take advantage of as many of them as they can.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Evora Full Face Mask - Fitpack
Additional Comments: IPAP 20-25, ps 4, OSCAR software
Growing old is mandatory, but growing up is optional.

Doublev
Posts: 95
Joined: Sat Jun 24, 2017 9:58 pm

Re: Test User's Overview of Apnicure's Winx system

Post by Doublev » Wed Aug 09, 2017 1:00 am

I checked out their website just now.. it says: "Due to overwhelming demand, we have sold out and are currently not accepting additional Winx orders. Sign up below to be alerted when orders resume."

I would not be surprised if they are basically out of business.

AlanIn AZ
Posts: 12
Joined: Thu Jul 13, 2017 11:09 am
Location: Phoenix, AZ

Re: Test User's Overview of Apnicure's Winx system

Post by AlanIn AZ » Wed Aug 09, 2017 1:11 am

49er wrote:
AlanIn AZ wrote:
I'd be very interested in this option - sent you a PM - but not sure it has sent properly hasn't made in to my sent items yet.. still in the outbox

Alan
If it is in the outbox, it means Hockeyboy hasn't yet read your message.

49er
Thanks for that - makes some sense now anyway... But now that the Winx replacement supplies seem limited (or the company in trouble) it may not be such a good idea anyway.

Alan

_________________
Mask: Zest Nasal CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Resmed S9 CPAP - I'd be interested in trying the Winx negative pressure system

ryan15523p

Re: Test User's Overview of Apnicure's Winx system

Post by ryan15523p » Mon Sep 11, 2017 2:54 pm

How do I get a new winx system? Posting here with the hope someone know. It works for me and considering the company's recent lack of response, I'm looking to have a back-up in case something goes wrong with my current machine. My email is ryan15523p @ yahoo .com