alexsmom wrote:I had the favorable Medicare experience with American Home Patient. My last sleep study was in 2012. My current Resmed S9 Auto was starting to be loud and had humidifier problems and I was concerned it was at the end of its useful life. I had purchased that machine myself and now needed Medicare to replace it. During the replacement process, AHP only required me to have a face to face with my primary doc and they needed an updated prescription. I picked up the new Airsense 10 Autoset yesterday, had a thorough and friendly visit with their respiratory therapist who went over how to work the machine. She stated I needed to have another visit with my doc sometime in the next several months (had to be at least 30 days after receiving the machine). She had no issues with me adjusting the settings on the machine. When she found out I was using Sleepyhead, she threw in an SD card for the Airsense. She also gave me a chin strap to try. I have used AHP for the past 3 years and have been very happy with them. My experience may not be the norm but I am pleased with their service.
Thank you for your alternate opinion. I'm going to call them tomorrow morning to see how hungry they are for my business. If they can beat a three week delay and promise me Airsense 10 Autoset Tri-Pack heated tubing (unfortunately they only list CO-Pack, which is slimline tubing), then I'll probably go there.