Hi Ian,accurate wrote:We changed our corporate headquarters from Missouri to Florida this year and it was a nightmare. Email failures (we're still ironing out the last of those problems), telephone failures, training new customer support staff, the usual headaches. I was so worried that we'd be dropping balls left and right. I know we failed a couple of times last year and wound up taking care of them to their satisfaction. So now I sometimes do a search on Accurate just to make sure we're taking care of you folks. You people have become a part of our customer service QA and it is always gratifying to see remarks like these in the threads.Wulfman... wrote:Well, I believe I have all the ones I'm ever going to need in my lifetime.Sir NoddinOff wrote:Three words Den: cpap machine slut Second Wind has good deals and are honest but you should also contact Accurate BioMed (CPAPtalk member 'accurate'). They often sell lightly used CPAP machines and quickly change stock on a week by week basis. I forget their website address but you can send a PM to 'accurate' and they will give you the URL.Wulfman... wrote:Seven of the ten machines I currently have were "previously owned". Most of those had 10 blower hours or less when I got them. Three had a few more hours. But, three of mine were purchased new from CPAP.COM.
Den
And, I've been promoting acbio.com for quite a few years. Back in 2010, I bought some parts kits from them to repair a broken hose nipple on the outlet port of a "never used" machine I bought off of CPAPAuction.com (in that same year) and to have some spares handy.
So, I'm an admirer of theirs.......their capabilities and service.
Den
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Also, just to let you know, we are finalizing the Indiana Biomed shop so all three of our regional repair centers will be able to take care of all xpap pieces of equipment. Hopefully this will save our customers some shipping and improve turn around of the unit.
Thank you all so much for your continued support, but most of all your trust in our abilities with your machines.
I will now try to refrain from shamelessly bumping threads
Ian
Sorry to hear about the "challenges" of your corporate move, but hopefully things will get ironed out.
Best wishes for your future endeavors.
Den
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