Frustration getting Smart card reader!
Frustration getting Smart card reader!
Hi, I registered at the Hong Kong website that sells the Mako 3500 sliding SCR for $24.00. I logged in, told it to 'buy' 1 reader, and then it took me back to the login pg. I logged in again, but instead of taking me anywhere to complete the transaction, it just took me back to the pg of readers. I've written the co. twice asking for help, but they haven't answered. Any idea where I go from here? Thank you.
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
Julie, if I remember right, it is confusing. I had the same go around and around.
I think, when you buy, there is a page to register or sign in. You actually have to put your name in both the left and right sides on one screen.
I know that sounds confusing - especially if it wasn't the 2factors site that I'm remembering. Sorry if it isn't.
Keep trying.
I think, when you buy, there is a page to register or sign in. You actually have to put your name in both the left and right sides on one screen.
I know that sounds confusing - especially if it wasn't the 2factors site that I'm remembering. Sorry if it isn't.
Keep trying.
_________________
Machine: DreamStation Auto CPAP Machine |
Humidifier: DreamStation Heated Humidifier |
Additional Comments: Compliant since April 2003. (De-cap-itated Aura). |
Oh and Julie, the respironics site no longer has the "free" download for patients. There were another couple of places that had the downloads available - if they are still functioning.
You may end up having to purchase the software.
You may end up having to purchase the software.
_________________
Machine: DreamStation Auto CPAP Machine |
Humidifier: DreamStation Heated Humidifier |
Additional Comments: Compliant since April 2003. (De-cap-itated Aura). |
Frustration with Smart Card Reader
Hi, I have the software (Linda), and all I need is the SCR, but will have to wait til the a.m. here (east coast) and think about calling them if I haven't heard back. Thanks anyhow.
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
I just got mine delivered today. Took 10 calendar days from Honk Kong.
I went thru the same thing when I tried to order. It kept taking me back t the log in page.
Log in once, place your order -make sure you order the one including postage ; appx $30.80
After you hit order it looks like i ttakes you back to the log in but look further down for another page.
It will take you to a confirm order page and then to Paypal or whatever payment you are using.
Good luck - It's not a Chinese firedrill.
Tom
I went thru the same thing when I tried to order. It kept taking me back t the log in page.
Log in once, place your order -make sure you order the one including postage ; appx $30.80
After you hit order it looks like i ttakes you back to the log in but look further down for another page.
It will take you to a confirm order page and then to Paypal or whatever payment you are using.
Good luck - It's not a Chinese firedrill.
Tom
"Nothing To It, But To Do It"
Un-treated REM AHI: 71.7
Almost All Hypopneas
OXY Desat: 83.9%
Trying To Get It Right
Un-treated REM AHI: 71.7
Almost All Hypopneas
OXY Desat: 83.9%
Trying To Get It Right
Frustration getting SCR
Tom, thank you, I'll try that right now!
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
Frustration getting Card Reader
Thank you everyone for helping! I placed an order (after 'Removing' 2 extras that had somehow taken) and will now await my SCR. Thanks again.
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
Linda3032 wrote:Oh and Julie, the respironics site no longer has the "free" download for patients. There were another couple of places that had the downloads available - if they are still functioning.
You may end up having to purchase the software.
_________________
CPAPopedia Keywords Contained In This Post (Click For Definition): respironics
Can you remember where the other sites are that has the free software?? and can you let me have the URL
Linda,
I'm very new here myself, having joined after Respironics closed their software update site to non-professionals.
I got the impression from the posts I read several weeks ago that I was encouraged to buy the sotware from Cpap.com and then get updates, as they became available, from the Respironics site. I think some people were hosting the file because they believed it was (still) available for free from Respironics, so no harm no foul.
We might want a group policy on where to go from here. Many of us have the software, so it could continue to be available for free here forever. But should it?
Doug
I'm very new here myself, having joined after Respironics closed their software update site to non-professionals.
I got the impression from the posts I read several weeks ago that I was encouraged to buy the sotware from Cpap.com and then get updates, as they became available, from the Respironics site. I think some people were hosting the file because they believed it was (still) available for free from Respironics, so no harm no foul.
We might want a group policy on where to go from here. Many of us have the software, so it could continue to be available for free here forever. But should it?
Doug
Raymort, I have sent you a PM. I hesitate to post a site because it might get deleted (one disappeared recently off another post). I believe you can still download the software at the site in my PM to you.
good luck
good luck
_________________
Machine: DreamStation Auto CPAP Machine |
Humidifier: DreamStation Heated Humidifier |
Additional Comments: Compliant since April 2003. (De-cap-itated Aura). |
- VerySleepy
- Posts: 12
- Joined: Fri Jul 07, 2006 9:20 am
Mako 3500
I attempted to purchase the 3500 reader from Two-Factor. The only shipping option I came up with was $50 for FedEx. Not only that, but it said "...this is the only shipping option available."
So I ordered the whole package from cpap.com. Was tempted to try a generic reader from eBay but was talked out of it by other posters in this forum.
_________________
CPAPopedia Keywords Contained In This Post (Click For Definition): cpap.com
So I ordered the whole package from cpap.com. Was tempted to try a generic reader from eBay but was talked out of it by other posters in this forum.
_________________
CPAPopedia Keywords Contained In This Post (Click For Definition): cpap.com
I just got mine today from them as promised. Their website can be a bit quirky, but they have much improved it over what it was before.
1. They ONLY accept PayPal as payment.
2. when you order create an account, if you use a different email address in that account information, include the PayPal account address in the comment box.
3. Select HK Post as shipment method (unless you like throwing away $50 for FedX).
4. The website took me to PayPal where I Sent money in the amount of $31.80 to 2factors.
It showed up today delivered US mail. Package was sent from Hong Kong Airmail. I ordered on 6/28, it showed up today.
About a year ago I tried ordering one with a credit card, order was lost a couple times, I gave up. I think someone was running around Hong Kong eating lunch off my card. It got cancelled. But using PayPal it went right though this time.
1. They ONLY accept PayPal as payment.
2. when you order create an account, if you use a different email address in that account information, include the PayPal account address in the comment box.
3. Select HK Post as shipment method (unless you like throwing away $50 for FedX).
4. The website took me to PayPal where I Sent money in the amount of $31.80 to 2factors.
It showed up today delivered US mail. Package was sent from Hong Kong Airmail. I ordered on 6/28, it showed up today.
About a year ago I tried ordering one with a credit card, order was lost a couple times, I gave up. I think someone was running around Hong Kong eating lunch off my card. It got cancelled. But using PayPal it went right though this time.