Received my PR DreamStation replacement today

[MurrayNevada]

Hadn't used my DreamStation for over 6-years. Finally decided I would send for the replacement. Thought I would be getting a DreamStation 2, but it is just another DreamStation. Think it's probably refurbished as there are scratches on the screen. Doesn't much matter as it is in the closet with the 6-year-old machine it replaced and will remain there until I finally toss it out. Unless I took it apart I probably could never know if the foam was replaced and if so, what it was replaced with. Process turned out to be a waste of time.

[D.H.]

I believe that there will be some sort of certification/remediation/remanufacture tag affixed to the machine. I'm not certain of this as I received a DreamStation 2 machine as a replacement.

If anybody has this on his/her machine, please photograph it and attach it.

If the certification is there, it should be good; as long as you trust Philips!

[BlizzardUK]

How did you manage to get a replacement while still having the replaced ? I got my replacement today but I had to put my old one in the box with the courier.

[MurrayNevada]

I'm in the U.S. and never heard of a delivery, in my 70+ years, where a courier would be waiting with a box for a return item. The replacement was left at my door and had a return label inside. If they are awaiting the return of the old one they will be waiting a very long time.

[Conrad]

Hadn't used my DreamStation for over 6-years. Finally decided I would send for the replacement. Thought I would be getting a DreamStation 2, but it is just another DreamStation. Think it's probably refurbished as there are scratches on the screen. Doesn't much matter as it is in the closet with the 6-year-old machine it replaced and will remain there until I finally toss it out. Unless I took it apart I probably could never know if the foam was replaced and if so, what it was replaced with. Process turned out to be a waste of time.

Why in the world would you go through the trouble of acquiring the replacement machine if you have no plans on using it?

[D.H.]

Hadn't used my DreamStation for over 6-years. Finally decided I would send for the replacement. Thought I would be getting a DreamStation 2, but it is just another DreamStation. Think it's probably refurbished as there are scratches on the screen. Doesn't much matter as it is in the closet with the 6-year-old machine it replaced and will remain there until I finally toss it out. Unless I took it apart I probably could never know if the foam was replaced and if so, what it was replaced with. Process turned out to be a waste of time.

Why in the world would you go through the trouble of acquiring the replacement machine if you have no plans on using it?

He was expecting a DS2, which supposedly never had the problem. Instead, he got a "remediated" DS1 and does not trust that that remediation was done properly or even done at all.

[MurrayNevada]

D.H. Said: "He was expecting a DS2, which supposedly never had the problem. Instead, he got a "remediated" DS1 and does not trust that that remediation was done properly or even done at all."

Exactly as you stated D.H.