I suggested using SleepyHead just to verify that the problem wasn't with Encore. Encore could be broken. If SH also doesn't find any recent data....then we blame the machine. Now you might try creating a new user profile in Encore and downloading to it...just as something to try. It wouldn't be imp...

I suggested using SleepyHead just to verify that the problem wasn't with Encore. Encore could be broken. If SH also doesn't find any recent data....then we blame the machine. Now you might try creating a new user profile in Encore and downloading to it...just as something to try. It wouldn't be imp...

I am having an issue with my Respironics System one CPAP machine writing my data to the SD card. The machine does write files with the correct date but when I download the data using EncoreViewer by Respironics it says no data is available. I do get data for dates prior to Sept 6th though. If I ins...

is this something that is controlled by my prescription? No. Which model PR System One machine are you using? Which version of EncoreViewer? Have you verified that the data is absent with another software program like SleepyHead? The machine is a Respriconics RemStar Auto A-Flex (550P?) The version...

I am having an issue with my Respironics System one CPAP machine writing my data to the SD card. The machine does write files with the correct date but when I download the data using EncoreViewer by Respironics it says no data is available. I do get data for dates prior to Sept 6th though. If I inse...

I have had a Respironic RemStar Pro Auto CPAP Machine for about a year now, lately the machine is sounding an alarm and shutting off during the night. When this occurs the display will say "Service Required". I was wondering if anyone might know what could be causing the alarm, and how to fix it. Th...