Hi! I have been using a c-pap for many years. I have been noticing a burning sensation in my nose from time to time when I am on my machine. Strangely I only seem to have this when I am at home. Any ideas?

Laura

Hi Everyone! I recently went to my DME to get a new mask. I found one with pillows that I thought would be great. I went to bed that night expecting it to be comfy like it was in the shop. Well the edge of the plastic piece that holds the pillows leaned against my upper lip. It was very painful. I r...

Thanks everyone for the help. I have decided to keep the money and treat myself for mu upcoming birthday. I will just be more vigilant when I clean it to be sure it is very clean and I did not miss a spot.

Laura

Hi! I have been off the forum for quite some time but I come crawling back in when I need good info. I am just now getting over the flu that lasted 5 weeks. I had a flu shot but it did not stop this. I took my c-pap on vacation and it was cleaned daily as usual. I am wondering if a daily hand cleani...

Good Morning Everyone! I just dropped in to say all is going well with my new DME. I get the supplies I need and they have been great. I am sleeping much better these days. Summer has settled in to central Florida and it is hot. I am not complaining, every time I get upset over the heat I think of t...

Hello Again! I thought I would check in and tell you how things are going since I got a new DME. I was fitted with new headgear. I love this and really love that the chin strap is attached to it. No more chin straps that slide off and are useless. Since getting this new headgear I have very few leak...

Hi,
I also get a burning smell from my water tank. It is always when the water gets low. I just add more and it clears up. My machine is new. I have only had it since last September. I clean it regularly and change the filters.

Laura

I just recently had a big problem with my DME. I called the insurance complaint to make a complaint. They told me that others were complaining also and they would handle it. I made it clear that I wanted a new DME. The next day I had a new DME and an appointment to go get a fitting for new headgear....

Hi, I do think as long as I am in compliance she can mail them to me. I know that she told me the pillows would be sent twice a month. I will hae a problem if not. I do not own a car.

Laura

Hello All, The result of my complaint to the insurance company. I had a phone call yesterday morning from the insurance company I got the name the name of my new DME. Shortly after that the DME called me and we set up an appointment for me to get a fitting for my much needed new equipment. I had bee...

I recently came back to the forum from not posting for a long time. Just now I was searching out people I knew from when I was here before. I was saddened to read that Dori's husband Mike has passed away. Dori, if you see this please know of my sorrow for you and accept my condolences. I send prayer...

Hello Again! I just got off the phone with my Doctor. I told her the whole sordid story. I also put her in touch with Donna at Florida Blue. Donna has been with this from my first complaint. The doctor faxed over my prescription and the insurance company is handling it from there. I was very clear w...

Thanks everyone for the support and the advice. I am hoping to hear from the insurance company soon. I won't be straying far from this forum again. I may not be here daily but I will check in. You all know so much more about c-pap than I ever will. Everyone here is always so willing to help. Thanks ...

Last night when I called back to the DME to tell them I was not turning in the C-Pap I think they knew they were in trouble. They agreed but it was snotty. I think they realized the first call was recorded and they could be in big trouble if I complained. By them saying over and over that I did not ...

Good Morning! Pouring here and very gray skies but I feel much better today. I took your advice and called my insurance this morning. Expecting a fight and having to defend myself I was filled with doubt. To my surprise the woman I talked to was very pleasant and assured me that I would get my suppl...